BRENDEN BOBO
Wichita Falls,TX
Summary
Energetic individual who thrives on working safely, efficiently and quickly while delivering outstanding customer service in a fast-paced settings. Demonstrates a track record of exemplary work ethic in one-on-one and group settings.
Overview
14
14
years of professional experience
Work History
Program Supervisor
D&S Residential Services (Sevita Home Health)
Wichita Falls, TX
04.2025 - Current
- Implemented quality assurance initiatives that enhanced operational efficiency and client satisfaction.
- Conducted performance evaluations and provided constructive feedback to team members.
- Led crisis intervention strategies, ensuring safety and well-being of clients during emergencies.
- Analyzed program outcomes to identify areas for improvement and strategic growth initiatives.
- Facilitated communication between families, staff, and external agencies to foster collaborative support networks.
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Managed program budget responsibly, allocating funds appropriately to ensure the success of all initiatives.
- Enhanced team productivity through effective delegation, task prioritization, and clear communication.
- Directed a team of 4 personnel, overseeing records, performance, and quality assurance.
- Participated in community events to promote services and engage with the public.
- CPR certification.
Yard Switcher
FedEx Ground
Wichita Falls, TX
10.2024 - 02.2025
- Monitored yard operations for safety compliance, reducing risks through proactive measures.
- Conducted routine inspections on switcher vehicles, ensuring operational readiness and maintenance adherence.
- Implemented process improvements that increased workflow efficiency and minimized delays in trailer handling.
- Collaborated with management to optimize yard layouts for improved traffic flow and accessibility.
- Contributed to accident prevention efforts by keeping a keen eye on potential hazards and implementing corrective actions when necessary.
- Reduced downtime by performing necessary maintenance tasks on switcher equipment as needed.
- Increased overall yard performance by monitoring and adjusting workflow to meet changing demands.
Package Handler
FedEx Ground
Wichita Falls, TX
08.2024 - 10.2024
- Collaborated with team members to maintain workflow efficiency during peak operational periods.
- Implemented process improvements that reduced package sorting time and enhanced overall productivity.
- Assisted in maintaining a clean and organized work area, promoting a safe working environment for all staff.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Delivery Driver
FedEx (Mays Logistics)
Wichita Falls, TX
04.2024 - 08.2024
- Operated delivery vehicles while adhering to safety regulations and company policies.
- Collaborated with warehouse staff to streamline loading processes and optimize delivery routes.
- Implemented route optimization strategies, resulting in reduced fuel consumption and improved delivery times.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Biomedical Technician
Lonestar Home Dialysis
Spring, TX
12.2023 - 03.2024
- Deliver medical supplies and dialysis machines to patients.
- Setup and Troubleshoot dialysis machines.
- Update medical records for patients.
- Call patients' homes and follow up with treatment.
Delivery Driver
French Country Wines
Houston, TX
04.2023 - 09.2023
- Prepare orders for individual customers and businesses.
- Managed inventory levels during deliveries, ensuring accurate stock representation at all times.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivery prepared orders to individual customers and businesses.
- Engaged customers in wine tastings on Saturdays to enhance their product experience..
- Received freight and unloaded trucks efficiently to maintain inventory flow warehouse.
- Communicated effectively with customers to ensure satisfaction and address any concerns.
Server
Katz's Deli & Bar
Houston, TX
01.2022 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with kitchen staff to optimize food preparation and service flow during peak hours.
- Implemented best practices for cleanliness and organization, contributing to a safe dining environment.
- Resolved customer complaints effectively, demonstrating strong problem-solving skills and commitment to service excellence.
- Monitored inventory levels of supplies and communicated needs to management for timely replenishment.
Package Handler
FedEx Ground
Houston, TX
03.2022 - 06.2023
- Executed unloading, loading, forklift and pallet jack operations, and sorted packages up to 200 lbs, earning recognition from managers for outstanding labor skills.
- Inspected packages for damage, ensuring adherence to quality control standards prior to shipment.
- Trained new employees on safety protocols and efficient package handling techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Lead Night Stocker
United Supermarkets
Wichita Falls, TX
11.2019 - 03.2022
- Oversees team of ~5 stockers while maintaining relationships with freight and delivery vendors
- Controlled inventory to ensure product quantity, quality, and freshness while maintaining inventory levels per division directives and assisting with product suggestions.
- Assists with ordering products and maintaining inventory levels
- Ensured accurate pricing and appealing displays of merchandise while keeping shelves clean and well-maintained.
- Operates equipment such as pallet jack, scissors, knives, safety cutters to ensure safe handling and transfer of products.
- Oversees team of 5 stockers while maintaining relationships with freight and delivery vendors.
Produce Clerk
United Supermarkets
Wichita Falls, TX
01.2018 - 11.2019
- Engaged with customers to provide expert knowledge on produce, including taste, preparation methods, and price differences among varieties.
- Maintained safety, cleanliness, and sanitation of work area, freezer and cooler equipment, and sales floor, ensuring compliance with expiration date regulations..
- Interacts with customers using knowledge for differentiating produce merchandise including taste, preparation method or use, and price differences between varieties of similar classes of products.
- Food Handler Certification.
Cashier
United Supermarkets
Wichita Falls, TX
08.2014 - 01.2018
- Greets and provides exemplary customer service ensuring a pleasant shopping experience while processing customer purchases.
- Delivered courteous and efficient customer service, enhancing customer satisfaction
- Operated cash register accurately and efficiently while maintaining a clean and organized workspace.
- Maintained organization and attention to detail while following instructions and effectively multi-tasking.
- Collaborates with team members and communicates clearly to the store management team.
Auto Detailer/Janitor
Joe Hudson's Collision Center
Wichita Falls, TX
06.2012 - 08.2012
- Executed cosmetic revamps of automobiles to enhance appearance and customer satisfaction.
- Maintained inventory of cleaning supplies and tools, ensuring availability for daily operations.
- Provided exceptional customer service by addressing inquiries and ensuring client expectations were met.
- Assists with modifications such as pin-striping and tinting.
- Assisting with customer transport.
- Performs janitorial services including sweeping, mopping, and trash disposal
- Conducted inspections to identify areas needing repair or additional detailing services.
- Developed streamlined processes for washing, polishing, and vacuuming to improve workflow efficiency.
Education
High School Diploma -
John Hirschi High School
Wichita Falls, TX05-2014
Agriculture
Prairie View A&M
Prairie View01-2015
Kinesiology/Sports & Leisure
Midwestern State Univ
Wichita Falls01-2019
Skills
- MS Office, Point of service software
- Leadership experience
- Team management
- Training facilitation
- Program optimization
- Crisis intervention
- Referral coordination
- Expense tracking
- Case Management
- Budget Management
- Workforce Planning
Affiliations
- PALS (Peer-Assisted Learning Strategies) 2013 - 2014 Hirschi High School
- Motor Skills & Sensory Development 2019 Midwestern State University
Timeline
Program Supervisor
D&S Residential Services (Sevita Home Health)
04.2025 - Current
Yard Switcher
FedEx Ground
10.2024 - 02.2025
Package Handler
FedEx Ground
08.2024 - 10.2024
Delivery Driver
FedEx (Mays Logistics)
04.2024 - 08.2024
Biomedical Technician
Lonestar Home Dialysis
12.2023 - 03.2024
Delivery Driver
French Country Wines
04.2023 - 09.2023
Package Handler
FedEx Ground
03.2022 - 06.2023
Server
Katz's Deli & Bar
01.2022 - 11.2023
Lead Night Stocker
United Supermarkets
11.2019 - 03.2022
Produce Clerk
United Supermarkets
01.2018 - 11.2019
Cashier
United Supermarkets
08.2014 - 01.2018
Auto Detailer/Janitor
Joe Hudson's Collision Center
06.2012 - 08.2012
Kinesiology/Sports & Leisure
Midwestern State Univ
High School Diploma -
John Hirschi High School
Agriculture
Prairie View A&M