Brenden Greager
Charlottesville,VA
Summary
Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
7
7
years of professional experience
Work History
General Manager of Operations
5 Star Nutrition
Harrisonburg , VA
06.2024 - Current
- Implemented strategies for improving customer experience through enhanced product offerings or improved service delivery.
- Provided strategic direction to staff members in order to maximize productivity.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Managed daily operations of sales department, including supervision of staff members.
- Implemented process changes to streamline sales department workflow.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
Loss Prevention Specialist
TJX Companies
Bridgewater, VA
04.2023 - Current
- Responded quickly to emergency situations, such as robberies or assaults, providing support until police arrived.
- Reviewed store layouts regularly for possible vulnerabilities in order to prevent theft or intrusions.
- Managed daily reports related to security issues, including employee misconduct, theft, vandalism.
- Conducted investigations into thefts and other security breaches.
- Assessed risk levels for incoming shipments, ensuring that all safety protocols were followed.
- Performed regular audits of store operations to ensure compliance with safety regulations.
- Analyzed data from video surveillance systems to identify potential threats or areas of improvement.
Sales Assistant Manager
5 Star Nutrition
Harrisonburg, VA
08.2021 - 05.2024
- Conducted weekly training sessions for new sales associates.
- Collaborated with marketing team to develop effective campaigns that increased brand awareness.
- Monitored daily performance of team members and provided feedback.
- Created reports on customer service, sales activities, and inventory levels.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
Shipping and Receiving Clerk
Walmart Distribution
Mt. Crawford, VA
10.2020 - 05.2021
- Maintained accurate records of all goods received and distributed in the warehouse.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Performed regular cycle counts to maintain accurate inventory records.
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Processed outbound shipments, including packing and labeling products for delivery.
- Organized materials into appropriate storage areas based on product type or size.
Life Guard
Great Eastern Resort
Massanutten, VA
08.2017 - 07.2020
- Monitored swimmers to ensure safety in the pool area.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Assisted with orientation sessions for new lifeguards in training.
Education
High School Diploma -
East Rockingham High School
Elkton, VA06-2018
Skills
- Logistics Management
- Operations Management
- Business Analysis
- Staff Development
- Customer Retention
- Performance reporting
- Marketing
- Business Development
- Data Analysis
- Retail Operations Management
Accomplishments
- Most Improved 7% YOY at least three 5 star YOY for the company
Timeline
General Manager of Operations
5 Star Nutrition
06.2024 - Current
Loss Prevention Specialist
TJX Companies
04.2023 - Current
Sales Assistant Manager
5 Star Nutrition
08.2021 - 05.2024
Shipping and Receiving Clerk
Walmart Distribution
10.2020 - 05.2021
Life Guard
Great Eastern Resort
08.2017 - 07.2020
High School Diploma -
East Rockingham High School
Similar Profiles
Dustin BywaterDustin Bywater
Assistant Manager at 5 Star NutritionAssistant Manager at 5 Star Nutrition
Christopher Chamorro-KernsChristopher Chamorro-Kerns
Sales Associate at 5 Star NutritionSales Associate at 5 Star Nutrition
Chase LaneChase Lane
Sales Associate at 5 Star NutritionSales Associate at 5 Star Nutrition