Brenden Hovde

• Fostered strong client relationships to enhance customer satisfaction and retention.
• Developed tailored account strategies to align with client objectives and drive revenue growth.
• Implemented comprehensive account management processes, improving operational efficiency across teams.
• Mentored junior team members on best practices in account management and client engagement strategies.
• Conducted regular performance reviews of accounts, ensuring alignment with client expectations and organizational goals.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Conducted regular account reviews to identify areas for improvement and ensure continued success.

While in this role, I directly managed armed security professionals at a regional level (Oregon & Washington) in order to fulfill contractual services with numerous major organizations, to include a Fortune 500 company.

Core Roles:

• Analyzed incident reports to identify trends and improve response strategies, enhancing overall service delivery quality.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
• Management of Crucial Documents (Regionally)
• Directed comprehensive security operations for high-profile clients, ensuring safety and compliance protocols were maintained.
• Managed and trained security personnel, enhancing team effectiveness and operational readiness in diverse environments.
• Engaged with clients to assess their security needs, tailoring services to meet specific requirements and expectations.
• Oversaw daily security activities, ensuring adherence to policies and fostering a culture of accountability among staff.

• While in this role, I assisted with the personnel management of armed security professionals at a regional level (Oregon & Washington).
• Led security operations, ensuring safety protocols and compliance across multiple sites.
• Conducted regular assessments of security measures, recommending improvements based on evolving best practices.
• Collaborated with law enforcement agencies to enhance community relations and facilitate information sharing.
• Managed over 20 members of staff

• Provide professional armed retail security services & ensure site safety/security for client operations.
• Patrolled assigned areas to deter potential security breaches and ensure safety.
• Conducted thorough inspections of premises, ensuring compliance with safety protocols.
• Collaborated with law enforcement during incidents to maintain public safety and order.
• Trained new security personnel on operational procedures and emergency response techniques.
• Developed incident reports detailing findings and actions taken during security events.
• Implemented proactive measures to enhance site security and reduce vulnerabilities.
• Responded quickly to incidents and assessed active situations for security concerns.
• Underwent and maintained firearms certification in compliance with state laws and organizational standards.
• Performed hourly patrols of building areas, parking lots and facility grounds.
• Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.

Core Roles:

• Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
• Managed financial forecasting and budgeting processes to ensure profitability and sustainability.
• Oversaw recruitment, training, and development of staff to drive team performance and engagement.
• Analyzed market trends to identify growth opportunities and adapt business strategies accordingly.
• Streamlined internal processes to improve operational efficiency and reduce waste across all departments.
• Led cross-functional teams in project execution, ensuring alignment with strategic goals and timelines.

Services Provided:

• Executive Protection (Armed & Unarmed)
• Close Protection - 1-Man Detail
• Staffing (Other) Security Companies
• Firearms Training(s)
• Mobile Patrol
• Static Security (Armed)
• Rapid/Crisis Response
• Surveillance

• Participated in force protection measures to safeguard personnel from potential threats at all times.
• Supported force protection measures through vigilant monitoring of potential threats derived from human intelligence sources.
• Established secure perimeters around base camps to enhance force protection measures against potential threats.
• Enhanced survivability of structures under attack through the implementation of advanced force protection measures such as HESCO barriers and berm construction.
• Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
• Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.

• Managed logistics for residential and commercial relocations, optimizing route planning.
• Oversaw daily operations, ensuring efficient packing and moving processes.
• Implemented cost-control measures to improve profitability without compromising service standards.
• Established partnerships with local businesses to expand customer base and increase referrals.
• Analyzed customer feedback to enhance service offerings and improve client satisfaction ratings.

• Conducted needs assessments to identify housing solutions for clients facing homelessness.
• Collaborated with local agencies to streamline resource allocation for housing assistance programs.
• Developed individualized service plans to address barriers to stable housing for diverse populations.
• Facilitated workshops on tenant rights and responsibilities, empowering clients with essential knowledge.
• Monitored case progress and adjusted strategies to enhance client engagement and support effectiveness.
• Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.

• Coordinated client assessments to develop personalized care plans for diverse populations.
• Monitored and evaluated client progress, adjusting services based on individual needs and feedback.
• Collaborated with multidisciplinary teams to ensure comprehensive service delivery and support resources.
• Implemented best practices for case documentation, enhancing accuracy and compliance with regulatory standards.
• Developed community partnerships, improving access to resources and enhancing service outcomes for clients.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

• Trained new staff on best practices in housing support services and client interaction techniques.
• Explained rental and housing regulations to clients and helped each discover best options for housing.
• Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
• Calculated tenant rent amounts to prepare leases and contracts.
• Assisted applicants in filling out housing applications and verifying assets.
• Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.

• Facilitated client assessments to identify needs and develop tailored support plans.
• Coordinated resources and services to enhance client access and engagement.
• Monitored progress of clients, adjusting care plans as necessary for improved outcomes.
• Led workshops on life skills and self-advocacy to empower clients in their recovery journeys.

• Brenden Hovde trained on several types of military weapon systems, military radios and was taught how to conduct various types of military operations. He was also taught to do T.R.A.P. Missions (Tactical Recovery of Aircraft & Personnel), which his platoon was assigned to do on behalf of his battalion (V3/3). He passed Small-Unit Leader's Course which taught the tactics and leadership required to lead a fireteam-sized element. Brenden also held the position of acting squad leader on numerous occasions as well, being personally responsible for approximately 12-14 individuals at said given time(s).

Notables:

• Conducted reconnaissance and surveillance operations to gather critical intelligence.
• Collaborated with team members to execute tactical missions effectively.
• Trained and mentored junior Marines in combat techniques and safety protocols.
• Ensured adherence to rigorous safety standards in high-pressure environments.
• Analyzed mission outcomes to identify areas for operational improvement.
• Improved marksmanship skills through consistent training and coaching of fellow riflemen.

• Gained proficiency in firearms handling, marksmanship, and safety protocols through regular practice sessions and evaluations.
• Participated in specialized training sessions to enhance skills related to firearms handling, defensive tactics, and crisis intervention techniques.

• Operated package sorting machinery to ensure efficient processing of shipments.
• Loaded and unloaded packages from delivery vehicles, maintaining workflow efficiency.
• Conducted quality checks on packages to ensure compliance with shipping standards.
• Assisted in training new hires on operational procedures and safety protocols.