Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenden Lowe

Murray,UT

Summary

Results-driven professional with extensive experience in account management and customer service. Demonstrates strong skills in teamwork and collaboration, consistently improving service delivery and fostering lasting client relationships. Committed to driving strategic initiatives that enhance customer loyalty.

Overview

11
11
years of professional experience

Work History

Account Manager

Baileys Logistics Services
Salt Lake City, UT
05.2021 - Current
  • Cultivated strong client relationships to enhance customer satisfaction and retention.
  • Developed tailored logistics solutions, improving service delivery and operational efficiency.
  • Coordinated cross-functional teams to ensure seamless execution of client expectations daily across delivery scheduling and receiving
  • Monitored 5 separate account performance metrics, identifying areas for improvement and growth opportunities.
  • Provided training and mentorship to junior team members, fostering professional development.

Customer Service Manager

Smiths Food And Drug Store
Murray, UT
08.2015 - Current
  • Mentored staff in conflict resolution techniques, improving team performance and customer interactions.
  • Resolving customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a high-volume retail environment, providing attentive supervision and support to a diverse group of customers and between 5-15 associates with varying needs and behaviors.

Education

High School Diploma -

Western Christian Academy
Prather, CA
05-2008

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Strategic planning
  • Goal oriented
  • Issue resolution
  • Microsoft Excel
  • Data collection/management
  • Project management
  • Documentation and reporting
  • Internet savvy

Languages

German
Limited Working

Timeline

Account Manager

Baileys Logistics Services
05.2021 - Current

Customer Service Manager

Smiths Food And Drug Store
08.2015 - Current

High School Diploma -

Western Christian Academy