Brenden Nino
Riverview,MI
Summary
Effectively manage personnel and business operations to handle demanding and changing needs while maximizing customer service standards. Trained in preparing and handling food, organizing delivery's and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues.
Overview
3
3
years of professional experience
Work History
Banquet Captain
Webers Hotel
12.2022 - Current
- Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
- Coordinated with event planners for seamless event organization, leading to increased positive reviews.
- Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
- Improved overall service quality by conducting regular staff training sessions and performance evaluations.
- Dan Riott-Shift Supervisor-734-635-4329
Assembler
Riverview Bounce House
06.2022 - Current
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Enhanced delivery efficiency by optimizing route planning and time management.
- Sammy Oliver-Owner- 734-624-6958
Line Cook
McDonald's
12.2020 - 03.2021
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Education
High School Diploma -
Riverview Community High School
Riverview, MI05.2022
Skills
- Staff Leadership
- Event coordination
- Attention to detail
- Problem-solving
Timeline
Banquet Captain
Webers Hotel
12.2022 - Current
Assembler
Riverview Bounce House
06.2022 - Current
Line Cook
McDonald's
12.2020 - 03.2021
High School Diploma -
Riverview Community High School
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