Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenden Sheahan

St. Louis,MO

Summary

Proven sales operations manager with expertise in data analysis and team leadership. Committed to enhancing productivity and customer service through effective strategy development and collaboration.

Overview

5
5
years of professional experience

Work History

Sales Operations Team Manager

World Wide Technology
St. Louis, MO
03.2023 - Current
  • Led team of sales operations associates to fulfill customer requirements effectively.
  • Analyzed sales data to identify trends and enhance decision-making.
  • Developed strategies to improve customer service standards and boost sales productivity.
  • Collaborated with cross-functional teams on projects from initial outreach to completion.
  • Facilitated team meetings to align goals and enhance collaboration.
  • Conducted performance reviews to identify strengths and developmental areas in team members.
  • Created process documents for sales operations team as reference guides for finished goods.
  • Utilized AI tools to refine data into manageable subsets for improved analysis.

Sales operations Advisor

World Wide Technology, Inc.
St Louis, Missouri
01.2022 - 03.2023
  • Led meetings with OEM partners and customers to analyze forecast trends and align strategic planning.
  • Identified process gaps in sales operations and developed targeted solutions to optimize workflows.
  • Work with outside sales to create sales quotations that match expected revenue and gross profit margin percentage
  • Coordinated communications between sales teams and operational departments to enhance collaboration and streamline information flow.
  • Schedule reporting that can be used both internally and externally to provide more insight into business trends
  • Resolved customer inquiries related to orders, shipments, and product availability

Education

Bachelor of Arts - History

University of Missouri
Columbia, MO
05-2015

Skills

  • Data analysis
  • Sales reporting
  • Team leadership
  • Effective communication
  • Analytical thinking
  • Coaching and mentoring
  • Staff development
  • AI Tools such as Claude, Guidde, and Gemini
  • Training and development

Timeline

Sales Operations Team Manager

World Wide Technology
03.2023 - Current

Sales operations Advisor

World Wide Technology, Inc.
01.2022 - 03.2023

Bachelor of Arts - History

University of Missouri
Brenden Sheahan