Brenden Smith
Dollar General
Opelika,AL
15
years of professional experience
Results-driven multi-unit retail executive with extensive experience managing operations across 19 locations and 176 employees. Expertise in driving sales growth, reducing shrink, and enhancing operational efficiency. Skilled in developing leadership teams, translating business objectives into actionable strategies, and leveraging performance analytics to boost profitability. Known for fostering management talent and instilling a culture of performance and continuous improvement.
Work History
District Manager
3 Years 7 Months- Lead operations for a district of 19 retail stores with 176 employees, overseeing sales, staffing, customer service, merchandising, and overall operational performance.
- Improved sales performance by analyzing business trends, developing action plans, coaching store managers, and driving execution of company initiatives.
- Recruit, train, coach, and develop store managers and associates to build high-performing teams and support succession planning.
- Enhanced store conditions by establishing operational standards, strengthening manager accountability, and ensuring consistent execution of merchandising and cleanliness expectations.
- Reduced shrink across the market through focused inventory controls, loss-prevention strategies, accountability, and team engagement.
- Monitored key performance indicators, including sales, labor, inventory, shrink, and operational metrics, to identify opportunities for profitable growth.
- Collaborated with store leadership to implement company strategies while ensuring compliance with safety, operational, and customer-service standards.
Store Manager
5 Years 2 Months- Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits to ensure smooth store operations.
- Enhanced store performance by implementing process improvements and addressing performance gaps.
- Strengthened workflow productivity by hiring, managing and developing top talent.
- Managed POS operations and cash handling to minimize errors.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Shift Manager
1 Year- Coordinated schedules, processed time off requests, and secured shift coverage to maintain staffing levels.
- Resolved internal and customer-related issues daily, implementing strategic solutions to enhance service quality.
- Assessed, optimized and elevated operations to target current and expected demands.
- Managed schedules, accepted time off requests and found coverage for shifts.
- Evaluated and enhanced operations to align with current and anticipated demands.
Assistant Store Manager
4 Years 6 Months- Collaborated with staff to enhance customer satisfaction and streamline procedures, contributing to improved profitability.
- Built proactive and productive relationships with Store manager and business agents to maintain operational efficiency.
- Developed strong relationships with store manager and business agents to support operational efficiency.
- Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
- Oversaw merchandise replenishment and customer interactions to ensure optimal retail presentation and service quality.
Education
High School Diploma
Skills
Store operations oversight
Inventory management
Cash management
Employee supervision
Talent acquisition
Staff development
Team development
Retail market knowledge
Store procedures
Collaborative
Dependable
Experience
["General and Operations Managers"],["Managers, All Other"],["General and Operations Managers"]
Education and Training
other
Timeline
District Manager
Dollar General
01.2023 - CurrentRead More
Store Manager
Dollar General
10.2017 - 12.2022Read More
Shift Manager
Wal-Mart Supercenter
08.2016 - 08.2017Read More
Assistant Store Manager
Wal-Mart Supercenter
02.2012 - 08.2016Read More
Cornerstone Christian Academy
High School Diploma
Read More