Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenden Vadeboncoeur

Bristol

Summary

Dynamic and customer-focused professional with a proven track record at Santander Consumer USA, excelling in delivering exceptional service and identifying tailored banking solutions. Skilled in cash management and adept at fostering a welcoming environment, I am committed to continuous learning and enhancing customer experiences through effective communication and product knowledge.

In my time working for santander i was awarded for being a top performer in the company, and was quickly promoted from part time to full time and have been trained for multiple rolls,including atm custodian, vault custodian, branch operations, and banker operations and processes and i pride myself on delivering great hospitality for our customers and helping every customer,and love problem solving and finding solutions for our customers

Overview

5
5
years of professional experience

Work History

Teller

Santander Consumer USA
09.2021 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Ordered cash for our branch and monitored our cash levels,as the vault custodian ive been souly in charge of maintaining all of the cash for out branch
  • Processed customer transactions promptly, minimizing wait times. And delivering the best customer experience possible
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
  • Identified sales opportunities and referred customers to branch partners in financial services. Speaking with our customers about all of our different products that can benefit and fit them best to get the most from their banking needs
  • Managed the ATM for 2 years being fully in charge of settling the ATM loading cash, and properly counting the deposited cash and checks

Produce Clerk

Stop & Shop
12.2019 - 04.2023
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Kept tidy and organized area to comply with cleanliness standards.

Education

High School Diploma -

Somerset Berkley Regional Highschool
Somerset, MA
06.2015

Skills

    -Great at providing excellent customer experience and hospitality for every customer

    -Reconizing and understanding all of our banks products and finding wich products will benfit our customers the most

    -Understanding banks policy and pocedures to keep everything running efficiently and correctly

    -I am always striving to learn the most i can to forward my career,and continue to expand my own skillset to provide the best customer experience possible

Timeline

Teller

Santander Consumer USA
09.2021 - Current

Produce Clerk

Stop & Shop
12.2019 - 04.2023

High School Diploma -

Somerset Berkley Regional Highschool

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