Brendon Coleman
Las Vegas,NV
Summary
Dedicated Table Games Dealer skilled in maintaining a positive atmosphere and ensuring fair gameplay. Strong attention to detail and problem-solving abilities enhance guest experiences.
Overview
10
10
years of professional experience
Work History
Table Games Dealer
Resorts World Las Vegas
Las Vegas, Nevada
06.2021 - 05.2026
- Dealt various table games, ensuring smooth gameplay for all guests.
- Monitored player behavior to maintain a fair gaming environment.
- Explained game rules and procedures to new players and guests.
- Managed cash transactions and chip exchanges efficiently.
- Collaborated with team members to enhance customer experience.
- Resolved guest inquiries and disputes promptly and professionally.
- Collected losing bets and paid out winnings promptly and accurately.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
Table Games Dealer
Fontainebleau
Las Vegas, Nevada
12.2023 - 03.2024
- Dealt various table games including blackjack and poker for guests.
- Managed game flow and maintained player engagement during gameplay.
- Explained game rules and procedures to new players effectively.
- Ensured proper handling of chips and cash transactions during games.
- Monitored player behavior to maintain a safe gaming environment.
- Collaborated with team members to resolve disputes and enhance service quality.
- Followed all casino policies and procedures for compliance and safety standards.
- Trained new dealers on game rules and customer interaction techniques.
- Maintained a positive attitude and professional demeanor during shifts.
- Performed functional game duties quickly by efficiently handling money and chips.
Casino Supervisor
Harrahs Las Vegas
Las Vegas, Nevada
07.2016 - 05.2021
- Supervised daily operations to ensure quality service and guest satisfaction.
- Trained staff on customer service protocols and operational procedures.
- Monitored team performance and provided constructive feedback to improve skills.
- Supervised daily operations and staff performance in a fast-paced casino environment.
- Coordinated gaming activities and ensured compliance with gaming regulations and policies.
- Trained new employees on customer service standards and casino procedures.
- Resolved customer complaints efficiently to maintain a positive guest experience.
- Ensured compliance with all applicable gaming regulations and laws.
- Trained and supervised staff in the proper use of casino equipment.
- Generated reports related to daily revenues generated from gambling activities.
Education
Some College (No Degree) - Producing & Film Study
Five Towns College
NYSkills
- Cash handling
- Game strategy
- Player monitoring
- Cash handling
- Transaction management
- Customer interaction
- Transaction management
Timeline
Table Games Dealer
Fontainebleau
12.2023 - 03.2024
Table Games Dealer
Resorts World Las Vegas
06.2021 - 05.2026
Casino Supervisor
Harrahs Las Vegas
07.2016 - 05.2021
Some College (No Degree) - Producing & Film Study
Five Towns College