Brendon Guevara
San Angelo
Summary
Proven leader and skilled craftsman, adept in customer service and power tool operation, with a track record of enhancing service standards at Family Powersports. Known for exceptional team leadership and a strong work ethic, consistently exceeding performance goals. Achieved significant improvements in project efficiency and customer satisfaction, demonstrating a commitment to excellence and attention to detail.
Overview
9
9
years of professional experience
Work History
Service Advisor
Family Power Sports
07.2024 - Current
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Parts Specialist
Family Powersports
06.2021 - 07.2024
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Assisted customers in finding appropriate parts promptly.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Tracked parts use and charged items to customer accounts for billing.
House Framer
Knights Shield Construction
04.2020 - 06.2021
- Improved project efficiency by skillfully utilizing power tools such as circular saws, nail guns, and levels.
- Enhanced structural integrity by accurately measuring and cutting lumber for house framing projects.
- Bolstered team productivity through effective communication with supervisors and colleagues regarding project timelines and expectations.
- Streamlined project workflow by managing inventory of required materials, ensuring availability when needed.
Manager
Wingstop
06.2016 - 04.2020
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma -
Central High School
San Angelo, TX06-2019
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Strong work ethic
- Attention to detail
- Performance goals
- Power tool operation
- Construction safety
- Team leadership
- Time management
- Decision-making
Timeline
Service Advisor
Family Power Sports
07.2024 - Current
Parts Specialist
Family Powersports
06.2021 - 07.2024
House Framer
Knights Shield Construction
04.2020 - 06.2021
Manager
Wingstop
06.2016 - 04.2020
High School Diploma -
Central High School
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