Brendon Thomason
Chandler,AZ
Summary
Dependable employee successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Host and Server Assistant
North Italia
2022.11 - 2024.07
- Ensuring our guests are being meet with the highest level of care and courtesy.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Coordinating with all levels of the restaurant to make sure our servers are able to fully deliver the guests expectations.
- Help servers pre-buss and cleaned tables quickly to prepare for new customers.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Replaced empty kegs, stock ice, and ensure cleanliness of all bar areas.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Night Supervisor
Super Star Car Wash
2020.07 - 2022.10
- Drove daily sales goals within the company to improve business and customer relations.
- Able to recognize and demonstrate knowledge of chemical inventory and usage thoroughly
- Communicate with all levels of management and follow assigned tasks within a set frame of time.
- Helped assist with agitated customers in order to deescalate the situation and find an appropriate solution.
- Deliver promising results within the operations department by communicating the needs of the company with sales and labor department.
Education
Bachelor of Science - Nursing
Chandler Gilbert Community College
Chandler, AZ05.2026
Associate of Arts -
Chandler Gilbert Community College
Chandler, AZ05.2024
Certification of Completion: Nurse Aide - Nursing
Mesa Community College
Mesa, AZ05.2023
High School Diploma -
Gilbert High School
Gilbert, AZ05.2020
Skills
- Basic Life Skills completed
- Hospitality and Accommodation
- Resolving Irregularities
- Guest Relations
- CPR certified
- Companionship and Emotional Support
- Supporting Personal Needs
- Detail Oriented
- Team player mentality
- Effective Time Management
Timeline
Host and Server Assistant
North Italia
2022.11 - 2024.07
Night Supervisor
Super Star Car Wash
2020.07 - 2022.10
Bachelor of Science - Nursing
Chandler Gilbert Community College
Associate of Arts -
Chandler Gilbert Community College
Certification of Completion: Nurse Aide - Nursing
Mesa Community College
High School Diploma -
Gilbert High School
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