Brendon Young
Las Vegas,NV
Summary
Results-driven General Manager with expertise in leadership, staff management/development, & administrative organization. Proven track record in optimizing P&L performance and maintaining a culture of hospitality, integrity, & excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Carson Kitchen
Las Vegas, NV
10.2023 - Current
- Led a team of 40+ staff, enhancing service quality through training and performance evaluations.
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Coordinated special events, driving increased foot traffic and brand visibility in the community.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Analyzed financial reports to optimize budget allocation and reduce operational costs.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Assistant General Manager
Carson Kitchen
Las Vegas, NV
01.2022 - 10.2023
- Coordinated daily operations to enhance guest satisfaction and streamline service efficiency.
- Implemented staff training programs to improve team performance and service delivery.
- Analyzed customer feedback to identify areas for menu enhancements and operational improvements.
- Motivated, trained, and disciplined employees to maximize performance.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Floor Manager
Caesars Entertainment
Las Vegas, NV
06.2020 - 12.2021
- Supervised daily operations to ensure optimal workflow and efficiency.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Trained and mentored staff in best practices and operational procedures.
General Manager
Kneaders Bakery
Henderson, NV
05.2018 - 02.2020
- Led team of 10+ staff, enhancing service quality through training and performance evaluations.
- Managed budget implementations, employee reviews, training, & schedules.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
No Degree - Business Administration And Management
University of Nevada, Las Vegas
Las Vegas, Nevada, NVSkills
- Leadership and team building
- Operations management
- P&L management
- Staff management
- Training and development
- Organizational development
- Proficient in Microsoft Word & Excel
- Proficient in Toast, Toast Payroll, Tripleseat, OpenTable, Resy, & Sling Scheduling
Certification
- WSET Diploma 1 - Wines
- SNHD Food Handler's Certification
- Nevada TAM certification
- LVMPD Non-Gaming certification
Timeline
General Manager
Carson Kitchen
10.2023 - Current
Assistant General Manager
Carson Kitchen
01.2022 - 10.2023
Floor Manager
Caesars Entertainment
06.2020 - 12.2021
General Manager
Kneaders Bakery
05.2018 - 02.2020
No Degree - Business Administration And Management
University of Nevada, Las Vegas