Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Brendyn Cole

Silver Creek,GA

Summary

Hardworking and passionate job seeker eager to secure entry-level internship position. Ready to help the museum and acquire invaluable experience for a future professional career.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Cracker Barrell
08.2020 - Current
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Team Member

Arby's
11.2020 - 01.2022
  • Worked different stations to provide optimal coverage and meet production goals.
  • Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Team Member

Aramark
08.2019 - 06.2020
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Ensured that all equipment was properly cleaned and sanitized.
  • Stored and put away food products according to procedure.
  • Delivered satisfactory service to customers in a timely fashion.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays (when applicable), and busy periods.

Team Member

Arby's
07.2017 - 08.2019
  • See previous entry

Education

Bachelor of Arts - History

Kennesaw State University
Kennesaw
12.2024

Skills

  • Customer Engagement
  • Works well with others
  • Customer Service
  • Adaptable and Flexible
  • Merchandising and Display
  • Informed Product Selections

Languages

Spanish
Limited Working

References

Kim Bootz: Affiliation - Retail Manager at Cracker Barrel. Phone Number - (770) 265-7265.

Logan Rivers: Affiliation - Coworker and shift leader at Cracker Barrel. Phone Number - (404) 852-4678.

Timeline

Team Member

Arby's
11.2020 - 01.2022

Retail Sales Associate

Cracker Barrell
08.2020 - Current

Team Member

Aramark
08.2019 - 06.2020

Team Member

Arby's
07.2017 - 08.2019

Bachelor of Arts - History

Kennesaw State University

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Brendyn Cole