Brenisha Batts
Marietta,GA
Summary
Proven leader in human resources and management, adept at benefits administration and team building, with a track record of enhancing operational efficiency and employee satisfaction at Six Flags Over GA. Skilled in implementing strategic recruitment and training programs, leading to significant improvements in talent management and organizational development.
Overview
15
15
years of professional experience
Work History
Human Resources Manager
Six Flags Over GA
05.2023 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Loss Prevention
Family Dollar
10.2022 - 01.2024
- Implemented loss prevention strategies by monitoring customer activity closely while maintaining a professional demeanor.
- Supported loss prevention efforts by promptly reporting any suspicious activity or potential security risks.
- Implemented loss prevention strategies that led to a significant reduction in shrinkage.
- Implemented loss prevention measures, reducing instances of theft and shrinkage within the store.
Assistant Store Manager
Panera Bread
01.2022 - 01.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Lidl
12.2021 - 01.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Wealth Management Advisor
PNC Bank
03.2017 - 04.2021
- Conducted client meetings to review, develop and update clients' financial goals.
- Collaborated with other financial professionals, including accountants and attorneys, to provide holistic wealth management services.
- Spearheaded the creation of marketing materials to showcase the team''s expertise and value proposition, attracting new clients and strengthening relationships with existing ones.
- Provided exceptional customer service through prompt response times, empathetic listening skills, and clear communication of complex financial concepts.
Marketing Operations Manager
Carvana
10.2019 - 12.2020
- Streamlined marketing processes for improved efficiency and cost savings.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Established strong relationships with key industry influencers, amplifying brand reach through strategic partnerships.
- Mentored junior team members, fostering professional development and enhancing overall team performance.
Trainer
Cheesecake Factory Inc
07.2009 - 07.2013
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Facilitated team-building exercises to foster collaboration between department members.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Supported productivity increase and business growth through new hire training and mentoring.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
Education
Masters - Business And Communication
University of Illinois
Champaign, IL05.2023
Bachelors In Arts And Sciences - Mechanical Engineering
University of Illinois
Champaign, IL05.2016
Cosmetology License - Cosmetology
Concept College of Cosmetology
Champaign, IL05.2015
High School Diploma -
Marietta High School
Marietta, Ga 05.2007
Skills
Benefits administration
Team Building
Labor relations
Risk management
Benefits and compensation management
Microsoft Office proficiency
Recruitment strategies
Training and mentoring
Company organization
Organizational Development
File and records management
Personnel recruitment
Equal opportunities facilitation
Talent management
Compensation and benefits
Records management
Recordkeeping
Timeline
Human Resources Manager
Six Flags Over GA
05.2023 - Current
Loss Prevention
Family Dollar
10.2022 - 01.2024
Assistant Store Manager
Panera Bread
01.2022 - 01.2023
Store Manager
Lidl
12.2021 - 01.2023
Marketing Operations Manager
Carvana
10.2019 - 12.2020
Wealth Management Advisor
PNC Bank
03.2017 - 04.2021
Trainer
Cheesecake Factory Inc
07.2009 - 07.2013
Masters - Business And Communication
University of Illinois
Bachelors In Arts And Sciences - Mechanical Engineering
University of Illinois
Cosmetology License - Cosmetology
Concept College of Cosmetology
High School Diploma -
Marietta High School