Brenlee E. Parnell
Portland,TN
Summary
Professional, skilled in maintaining clean and organized environment, ensuring passenger safety, and providing exceptional customer service. Strong focus on teamwork and achieving results, demonstrating reliability and adaptability to changing needs. Experienced in handling various tasks efficiently, including monitoring passenger needs, assisting with boarding and disembarking, and adhering to safety protocols. Known for excellent communication, problem-solving skills, and friendly demeanor.
Overview
5
5
years of professional experience
Work History
Bus Attendant
Robertson County Schools
07.2024 - Current
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced Tennessee safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
Server
Milo's Coffee House
09.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Neighborhood Bid
04.2023 - 07.2023
- Assorting packages and fulfilling orders for customers to pick up
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Grocer
Walmart
04.2021 - 04.2023
- Reading and fulfilling orders in a specific timeframe and delivering to customers
- Collaborated with fellow employees for efficient task completion, fostering a productive work atmosphere.
- Delivered superior customer service by quickly resolving complaints, leading to high levels of satisfaction ratings among shoppers.
Shift lead
Dairy Queen
05.2020 - 04.2021
- Managing and providing assistance to fellow team members in all roles
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Volunteer State Community College
05-2025
High School Diploma -
White House High School
12.2022
Skills
- Point of sale (POS) systems
- Fulfilling digital orders
- Time management
- Self-motivation
- Customer service
- Problem solving
- Calm under pressure
- Passenger safety awareness
Communication Skills
Looking forward to an opportunity to work with you and assist your team.
Timeline
Bus Attendant
Robertson County Schools
07.2024 - Current
Server
Milo's Coffee House
09.2023 - 07.2024
Sales Associate
Neighborhood Bid
04.2023 - 07.2023
Grocer
Walmart
04.2021 - 04.2023
Shift lead
Dairy Queen
05.2020 - 04.2021
Volunteer State Community College
High School Diploma -
White House High School
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