Brenna Chappa
Nampa ,ID
Summary
Dynamic delivery driver with a proven track record at DoorDash, recognized for enhancing customer satisfaction through timely and accurate deliveries. Skilled in route optimization and problem-solving, I maintain a safe driving record while exemplifying teamwork and a positive attitude. Committed to excellence, I ensure every delivery meets customer expectations.
Overview
1
1
year of professional experience
Work History
Delivery Driver
DoorDash
Nampa, ID
01.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Improved delivery accuracy by diligently checking orders before departure.
Education
Canyon Springs Highschool
Caldwell, ID06.2025
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Time management skills
- Safe driving record
- Delivery scheduling
- Always open to learning new things
- Flexible schedule
Timeline
Delivery Driver
DoorDash
01.2025 - Current
Canyon Springs Highschool