Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenna Crites

Kailua,HI

Summary

Dynamic sales agent with a strong foundation in customer service and product knowledge. Proven ability to engage customers effectively, leading to informed choices and enhanced satisfaction. Enthusiastic professional skilled in customer engagement and mobile technology. Demonstrated expertise in assisting customers with product selection and inquiries, fostering positive customer experiences and driving sales growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Agent

U.S. Cellular
Keyser, West Virginia
04.2024 - 04.2025
  • Assisted customers with selecting mobile plans and devices.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Managed customer inquiries through phone and in-person interactions.
  • Educated customers on billing procedures and service options available.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Waitress Trainee

Potomac Eagle Scenic Railroad
Romney, West Virginia
11.2021 - 01.2023
  • Assisted customers with menu selections and dining preferences.
  • Delivered food and beverages promptly to guests on board.
  • Maintained cleanliness and organization of dining areas throughout shifts.

Education

High School Diploma -

Keyser High School
Keyser, WV
05-2023

Skills

  • Customer service
  • Product knowledge
  • Sales techniques
  • Mobile technology
  • Billing education
  • Customer relationship management
  • Active listening
  • Team collaboration

Certification

  • Certified in Law and Public safety.

Timeline

Sales Agent

U.S. Cellular
04.2024 - 04.2025

Waitress Trainee

Potomac Eagle Scenic Railroad
11.2021 - 01.2023

High School Diploma -

Keyser High School
Brenna Crites