Brenna Ferschke

• Prepared a variety of baked goods including breads, pastries, and cakes according to established recipes.
• Operated kitchen equipment and tools safely while maintaining cleanliness and organization in workspace.
• Assisted in inventory management by tracking ingredient levels and placing orders as needed.
• Ensured quality control through consistent monitoring of product appearance, taste, and texture during production.
• Collaborated with team members to streamline baking processes, improving efficiency in daily operations.
• Trained new staff on best practices for baking techniques and kitchen safety protocols to enhance productivity.
• Developed new recipes that aligned with customer preferences, contributing to menu diversification and customer satisfaction.
• Monitored oven temperatures and baking times to ensure optimal results while reducing waste from overbaking or underbaking.
• Produced consistently high-quality baked goods for customers.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.

• Developed and implemented seasonal menu offerings to enhance customer experience.
• Managed day-to-day operations, ensuring efficient workflow and high-quality service delivery.
• Trained staff on food safety protocols and service standards to maintain compliance and quality.
• Established vendor relationships to source high-quality ingredients while negotiating favorable terms.

• Designed and executed intricate cake decorations for various events and occasions.
• Trained and mentored junior decorators on techniques and best practices for aesthetic presentation.
• Collaborated with clients to customize cake designs, ensuring alignment with their vision and preferences.
• Managed inventory of decorating supplies, optimizing cost efficiency and resource allocation.
• Developed new decoration techniques, enhancing overall product offerings and customer satisfaction.
• Supervised daily operations in the decorating department, ensuring quality standards were consistently met.
• Implemented workflow improvements that increased productivity while maintaining high-quality output.
• Established relationships with vendors to source high-quality materials for cake decoration projects.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Reduced waste by optimizing inventory management, minimizing overstocking of perishable items and ensuring proper rotation practices.
• Kept work area safe and sanitized by washing utensils, tools, and countertops.
• Managed material inventory and ordered new materials when needed.
• Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
• Prepared special creams and frostings for cakes and other dessert specialties.
• Maintained consistency in product quality by implementing strict guidelines for ingredient selection and storage procedures.
• Coordinated effectively with other departments such as catering and events, ensuring seamless integration of cake offerings into broader service packages.
• Managed scheduling of decorating staff, ensuring optimal coverage during peak hours without compromising efficiency or quality.
• Developed seasonal promotional offerings to boost sales during traditionally slow periods within the industry.
• Scheduled bakery employees and assigned work to decorators.
• Streamlined the cake ordering process, improving communication between sales staff and decorators for accurate order fulfillment.
• Decorated cakes according to customer requests and themes.

Received emergency calls from clients in need of assistance and dispatched appropriate emergencie services to client locations.

• Baked various types of bread, pastries, and cakes according to established recipes.
• Maintained cleanliness and organization of baking area to ensure compliance with health standards.
• Assisted in inventory management by tracking ingredient supplies and placing orders as needed.
• Collaborated with team members to develop new recipes and improve existing products.
• Monitored oven temperatures and baking times to achieve optimal results for baked goods.
• Trained new staff on proper baking techniques and kitchen safety protocols.
• Ensured consistency in product quality through regular taste tests and adjustments to recipes.
• Participated in customer service by interacting with patrons regarding product offerings and special requests.
• Produced consistently high-quality baked goods for customers.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
• Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
• Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
• Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
• Managed customer service operations, including taking orders and resolving complaints.
• Operated cash registers and processed payments accurately.
• Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
• Increased production efficiency through effective time management and multitasking during busy periods.
• Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
• Maintained accurate inventory of baking supplies and ingredients.
• Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
• Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
• Trained and supervised new employees on bakery operations and procedures.
• Adjusted recipes based on available ingredients or dietary restrictions,
• Created appealing displays to showcase products in bakery.
• Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
• Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
• Improved energy efficiency in bakery by optimizing equipment use and reducing unnecessary power consumption.
• Increased customer satisfaction with friendly and efficient service.

• Assisted in daily bakery operations, ensuring quality control and compliance with safety standards.
• Supported inventory management by tracking stock levels and coordinating orders for ingredients and supplies.
• Trained new staff on bakery procedures, equipment operation, and customer service best practices.
• Collaborated with the Bakery Manager to develop product displays that enhanced customer engagement and sales.
• Monitored production processes to maintain consistency in product quality and adherence to recipes.
• Implemented organizational strategies that improved workflow efficiency within the bakery department.
• Resolved customer inquiries and complaints with a focus on delivering exceptional service experiences.
• Developed and implemented new operational procedures to reduce waste, resulting in cost savings for the department.
• Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
• Maintained a clean and organized workspace, adhering to food safety regulations and company standards at all times.
• Participated in regular quality control checks on bakery items, ensuring consistent taste, appearance, and freshness across the board.