Brenna Goodwin
El Dorado Hills,CA
Summary
Highly motivated employee with desire to take on new challenges. Skilled in maintaining organization and compliance, while leveraging proactive decision-making to support workplace objectives. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Court Clerk
California
Placerville, California
04.2025 - Current
- Scheduled court hearings and managed calendars to optimize operational flow.
- Reviewed filings for compliance with legal standards and court rules.
- Processed court documents and maintained case files to support legal proceedings.
- Processed payments for fines and other court fees.
- Answered phone calls from members of the public regarding inquiries related to legal information.
Front Desk Receptionist
In-Shape Family Fitness
Folsom, California
04.2022 - 10.2023
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Collaborated with team members to ensure smooth daily operations at the front desk.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Scheduled appointments and coordinated fitness consultations for new members.
Customer Experience Associate
Swanson's Cleaners
El Dorado Hills, California
11.2016 - 08.2021
- Resolved customer complaints quickly and professionally.
- Assisted customers with inquiries and product selections to enhance satisfaction.
- Trained new staff on customer service protocols and operational procedures.
- Maintained cleanliness and organization in service areas for a positive experience.
Education
Bachelor of Arts - Communications Studies
California State University
Sacramento, CAAssociate of Arts - Communications Studies
Folsom Lake College
Folsom, CASkills
- Court operations knowledge
- Attention to detail
- Organizational skills
- Proactive decision making
- Creative problem solving
- Team coordination and leadership
Timeline
Court Clerk
California
04.2025 - Current
Front Desk Receptionist
In-Shape Family Fitness
04.2022 - 10.2023
Customer Experience Associate
Swanson's Cleaners
11.2016 - 08.2021
Bachelor of Arts - Communications Studies
California State University
Associate of Arts - Communications Studies
Folsom Lake College