Summary

Overview

Work History

Education

Skills

Timeline

Brenna Paige

Washington,VT

Summary

Dedicated Customer Service Representative with proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in communication, active listening and analytical problem-solving skills. Enhances customer experiences by understanding customer desires and providing solutions to make them happy.

Overview

1

1

year of professional experience

Work History

Customer Service Representative

Kinney Drugs

12.2022 - Current

Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times. Like when a person calls to ask if we have something I go look for it and let them know if we do have it and the price of it. Also if customers calling need to be transferred over to the pharmacy.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers on the phone for delivery orders.
Im very skilled on the register as a cashier and have been working on register for over a year.
I work on totes which carry the supplies we need to put out so the shelves are fully stocked.
I have really good customer service and love people and I always create conversations with them.

Education

High School Diploma -

Williamstown Middle Highschool

Williamstown, VT

06.2023

Skills

1) Great as a Cashier

2) Problem solving

3) Great with people and animals

4) I have good patience

Timeline

Customer Service Representative

Kinney Drugs

12.2022 - Current

High School Diploma -

Williamstown Middle Highschool