Brenna Palaiologos

• Greet patients and assist with front-desk operations in a busy chiropractic office
• Schedule appointments and manage phone calls in a professional manner
• Maintain patient information accurately and respectfully, following privacy guidelines
• Collect payments and assist with basic insurance and billing questions
• Support daily office operations through organization, multitasking, and teamwork

• Provided friendly, efficient service to a high volume of customers in a fast-paced environment
• Accurately handled cash, credit, and digital transactions while balancing registers
• Resolved customer concerns professionally to ensure positive experiences
• Took and prepared food and dessert orders quickly and accurately
• Worked collaboratively with team members to meet service goals during peak hours
• Maintained cleanliness and food safety standards throughout the store
• Demonstrated flexibility by covering different roles including front counter, drive-thru, and food preparation