Brenna Spice

De Pere,WI

Summary

Hardworking, reliable employee with years of customer service experience. Devoted to giving each customer a personal, yet professional experience. Skilled in working under pressure and with coworkers to ensure the best quality every time.

Overview

years of professional experience

Certification

Work History

Barista

Luna Coffee Roaster

De Pere, WI

06.2021 - Current

Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Maintained calm demeanor during high-volume periods and special events.
Addressed and resolved customer concerns to maintain brand loyalty.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Collected payments and provided accurate change.

Education

Bachelor of Science - Diagnostic Medical Sonography

University of Wisconsin, La Crosse

La Crosse, WI

05-2028

Certificate - CNA

Bellin College

Green Bay, WI

07-2025

Skills

Team collaboration
Problem solver
Decision-making
Speedy and efficient
Excellent memory

Time management
Clear communication
Exceptional customer service
Multitasking and organization
Friendly and outgoing