Summary
Overview
Work History
Education
Skills
Timeline
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Brennan Channon Duncan

Ashburn,VA

Summary

Driven professional with a proven track record at Walt Disney World Company, enhancing customer satisfaction and streamlining operations. Skilled in Microsoft Applications and operations management, adept at cost reduction and improving employee performance. Demonstrates exceptional product and service knowledge, ensuring operational excellence and repeat business.

Overview

7
7
years of professional experience

Work History

Assistant Manager/Server/Host

Walt Disney World Company
2021.07 - Current
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Sat and served guests

New Hire Orientation Team Intern

AdventHealth
2023.01 - 2023.05

Setting up and tearing down different simulation labs

Ensuring the simulations ran correctly

Creating schedules for nursing groups to perform simulations

Updating the How to Guide for setting up the simulations

Moving the equipment to different facilities

Cart Attendant

Target
2020.08 - 2021.07
  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
  • Assisted co-workers in restocking and conducting inventory of store.
  • Removed broken and unserviceable carts from inventory for repair.
  • Cleared parking lot of litter and foreign debris.
  • Disinfecting the carts and cleaning the store restrooms

Millwork/Building Materials Associate

Menards
2017.12 - 2020.05
  • Performed accurate measurement and basic calculations.
  • Processed basic customer orders, quotes and other transactions.
  • Completed required documentation for incoming and outgoing materials.
  • Organized and stocked store shelves


Education

Master of Science - Health Administration

Louisiana State University At Shreveport
Shreveport, LA
08.2024

Bachelor of Science - Health Administration

University of Central Florida
Orlando, FL
05.2023

Skills

  • Employee Performance Evaluations
  • Cost Reduction
  • Product and service knowledge
  • Operations Management
  • Microsoft Applications
  • Money Handling

Timeline

New Hire Orientation Team Intern

AdventHealth
2023.01 - 2023.05

Assistant Manager/Server/Host

Walt Disney World Company
2021.07 - Current

Cart Attendant

Target
2020.08 - 2021.07

Millwork/Building Materials Associate

Menards
2017.12 - 2020.05

Master of Science - Health Administration

Louisiana State University At Shreveport

Bachelor of Science - Health Administration

University of Central Florida
Brennan Channon Duncan