Brennan Lund
Fond Du Lac,WI
Summary
Dependable professional driven to enhance team success through strong communication and problem-solving skills. Demonstrated ability to improve client satisfaction by delivering accurate audit reports and leading guest service initiatives, contributing positively to workplace goals.
Overview
8
8
years of professional experience
Work History
Premium Auditor
Information Providers Inc.
Hopkins, Minnesota
11.2024 - Current
- Conduct comprehensive audits of commercial and personal insurance policies, ensuring adherence to regulatory standards.
- Conducted onsite visits for complex audits to assess high-risk operations and tailor audit strategies to client needs.
- Analyzed financial data to identify discrepancies, recommending corrective actions to enhance compliance and accuracy.
- Enhanced client satisfaction by delivering timely, accurate audit reports and addressing inquiries.
Guest Service Leader
KwikTrip
Fond du Lac, Wisconsin
12.2018 - Current
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests.
- Led guest service initiatives to enhance customer satisfaction and loyalty.
- Trained and mentored team members on best practices for effective customer interactions.
- Conducted cash count to ensure accurate daily financial reporting. to accurately complete daily cash work
Statewide Project Manager
College Works Painting
, WI
06.2024 - 10.2024
- Led project teams to successfully complete residential and commercial painting projects on time and within budget.
- Supervised production of $600K+ in residential and commercial painting projects with interns.
- Launched intern businesses by hosting painter tryouts and mentoring 20 painters and 8 interns on training and assisting laborers.
- Resolved client complaints in WI, ensuring quality met expectations and aligned with company standards.
District Manager
College Works Painting
, WI
08.2023 - 03.2024
- Oversaw and launched 3 businesses over 2 weeks resulting in over $25,000 booked on a 38.5% booking rate far exceeding company averages in opening sales
- Organized and hosted 241 information sessions, successfully recruiting and hiring 12 qualified candidates through structured interviews
- Delivered presentations to 5,000+ college students across Wisconsin to raise awareness and engagement
- Facilitated one-on-one development meetings for interns, creating structured weekly plans to guide their growth
Branch Manager
College Works Painting
Fond du Lac, Wisconsin
02.2023 - 08.2023
- Earned a Top-100 all time Lead Conversion of 66% while overall national average was 42.8%
- Orchestrated company to top 10% in national closing with 36% closing rate
- Built client portfolio generating $88,000 in 4 months
- Hired, trained, and supervised a team of 3 employees at various locations
- Estimated and managed painting projects over $16,000 for nearly 20 clients
- Led crews achieving 100% customer satisfaction rating
Education
BBA - Finance And Certificate in Risk Management
University of Wisconsin Oshkosh
Oshkosh, Wisconsin05-2024
Community Service & Volunteer Work
Ho-Ho-Holiday Fundraiser, Founder, Wisconsin, 11/2020 - Present
- Research necessities at shelters located in Wisconsin for homeless shelters finding over 100 different products.
- Lead cashflows for charity reaching over $7,500 over last 6 years.
- Creating budget sheets resulting in being able to purchase 13% more products.
- Training of new volunteers on organizational procedures and best practices for effective service delivery.
Accomplishments
- Employee of the Month August 2025
- Employee of the Month March 2026
Timeline
Premium Auditor
Information Providers Inc.
11.2024 - Current
Statewide Project Manager
College Works Painting
06.2024 - 10.2024
District Manager
College Works Painting
08.2023 - 03.2024
Branch Manager
College Works Painting
02.2023 - 08.2023
Guest Service Leader
KwikTrip
12.2018 - Current
BBA - Finance And Certificate in Risk Management
University of Wisconsin Oshkosh