Overview
Work History
Education
Skills
Organizations
Timeline
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BRENNA N. POWERS

Ooltewah,Tennessee

Overview

7
7
years of professional experience

Work History

Marketing Communications Coordinator

Chatt Creative
01.2023 - Current
  • Prepare social media posts and videos with an eye for viral content strategies
  • Proofread and edit materials prepared by all staff to check and correct spelling, grammar, and style
  • Develop campaigns to increase public awareness of company and engage customers.

Corporate Communications Intern

BlueCross BlueShield Of Tennessee Inc
05.2022 - 09.2022
  • Provided administrative support to senior team members
  • Proofread and edited materials prepared by all staff to check and correct spelling, grammar and style
  • Wrote and distributed press releases and social media content for clients and company
  • Developed original content for blog posts and website articles.

Customer Service Associate, Cashier

Publix
06.2019 - 06.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Also helped customers complete purchases, locate items, and join rewards programs.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Team Leader Member, Cashier

Chick-fil-A
06.2017 - 06.2019
  • Answered questions about store policies and addressed customer concerns, as well as trained new employees to foster proper completion of assigned duties
  • Completed, bagged, and served orders in an efficient and timely manner.

Education

Bachelor of Arts - Communication

University of Tennessee At Chattanooga
05.2023

Skills

    • Social Media Management
    • Microsoft Office Proficiency
    • Multi-tasking
      • Planning & Organization
      • Customer Service
      • Content Creation

Organizations

  • Founding member of UTC's Entrepreneurship Honor Society - Sigma Nu Tau
  • UTC Alpha Society
  • Host at UTC's online radio station - The Perch
  • Volunteer Coordinator for Elizabeth R. Smith Out Run Melanoma 5K
  • The National Honor Society

Timeline

Marketing Communications Coordinator

Chatt Creative
01.2023 - Current

Corporate Communications Intern

BlueCross BlueShield Of Tennessee Inc
05.2022 - 09.2022

Customer Service Associate, Cashier

Publix
06.2019 - 06.2023

Team Leader Member, Cashier

Chick-fil-A
06.2017 - 06.2019

Bachelor of Arts - Communication

University of Tennessee At Chattanooga

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