Motivated, high energy business student with great communication and critical thinking abilities seeking a summer 2023 internship. Successful at approaching and problem-solving various problems with practical solutions. Team oriented and ready to learn.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
Clarke University- Whitlow Campus Bookstore
01.2020 - 12.2023
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
Opened and closed store independently for campus events
Maintained excellent communication with team members and supervisor
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Supply Chain Intern
Emmi Roth
05.2023 - 08.2023
Analyzed and managed inventory levels to maximize order fill rates and inventory turns.
Worked with senior project managers to assist with day-to-day functions of new facility build.
Reorganized supplies and increased productivity.
Participated in workshops and presentations related to projects to gain knowledge.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Prepared project presentations and reports to assist senior staff.
Certified Nursing Assistant
OakPark Place
04.2021 - 08.2022
Employed critical thinking skills to create and find creative solutions to concerns.
Provided nursing assistance to residents in 60-bed assisted living facility
Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided
Maintained detailed medication administration records for patients.
Passed medications in orderly and effective manner with accuracy to state mandates
Certified Nursing Assistant
Stonehill Health Center
04.2021 - 09.2021
Performed resident care functions, including grooming, hygiene, collecting vital signs
Collaborated with other healthcare staff to provide individualized care by following specific care plans, therapy and safety guidelines and dietary instructions
Comforted patients and provided them with reassurance and encouragement
Followed safe lifting techniques and individual resident lifting instructions.
Supported needs of 16 residents under long-term care
Inventory Management Associate
Napa of Monroe
06.2016 - 08.2020
Maintain and replenish $1.3 Million inventory with accuracy through the use of an online database
Be friendly, professional and efficient when working with all customers, both on the phone and in-person
Assure delivery of parts in a efficient and timely manner to wholesale customers
Well versed in pulling purchases from stock and ensuring the right part is being provided to the customer
Utilize our computer database systems and cataloging to assist customers with proper parts
Work professionally with coworkers in a group environment
Create and design displays store displays to promote advertisement sales and product demonstration
Education
Bachelor of Arts - Business Administration And Management
Clarke University
Dubuque, IA
12.2023
Certified Nursing Assistant - 120 Clinical HoursCourse Taken -
Blackhawk Technical College
Monroe
2019
Skills
MS Office Proficient
Strong Service Mindset
Data Management
Upbeat and Positive Personality
Efficient and Detail-Oriented
Presenting Solutions
Collaborative Environments
Business Management
Team Communication
Inventory Maintenance
Analytical thinking
Additional Information
Awards & Recognitions
High School of Business Department Award
Multiple Deans Lists Terms
Napa Employee of the Month
Finance and Investment Challenge Quiz Bowl Finalist
Team Elected Cross Country Team Captain
Timeline
Supply Chain Intern
Emmi Roth
05.2023 - 08.2023
Certified Nursing Assistant
OakPark Place
04.2021 - 08.2022
Certified Nursing Assistant
Stonehill Health Center
04.2021 - 09.2021
Customer Service Associate
Clarke University- Whitlow Campus Bookstore
01.2020 - 12.2023
Inventory Management Associate
Napa of Monroe
06.2016 - 08.2020
Bachelor of Arts - Business Administration And Management
Clarke University
Certified Nursing Assistant - 120 Clinical HoursCourse Taken -
Blackhawk Technical College
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