My interest include finance Such as investment planning and analyses
Learning new things and being the best at executing that knowledge while encouraging and teaching to help others grow
Brennen Beckman
SAN ANTONIO,TX
Summary
Dynamic Specialist with a proven track record at HEB, enhancing customer satisfaction and team efficiency through expert problem-solving and superior service delivery. Skilled in data analysis and project planning, I excel in driving revenue growth and fostering team development. My adaptability and analytical thinking have consistently informed data-driven decisions, achieving project goals within budget constraints.
Overview
2
2
years of professional experience
Work History
Specialist
HEB
09.2022 - Current
- Ensured quality work through strict compliance with company policies.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Enhanced efficiency through recommending system improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Elevated overall staff performance with new development strategies.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Created persuasive sales presentations that effectively showcased product benefits, driving revenue growth.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Managed cross-functional teams to successfully execute product launches and promotional events.
- Tracked trade show expenses to maintain budget.
- Analyzed market trends and consumer behavior to inform data-driven marketing decisions.
- Utilized data analytics tools to identify trends and fine-tune marketing strategies for optimal outcomes.
Education
BBA - Finance
The University of Texas At San Antonio
San Antonio, TX01-2028
Associate of Science - Buisness
San Antonio College
San Antonio, TX01-2021
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Technical communication
- Resource allocation
- Coaching and mentoring
- Risk management
- Knowledge sharing
- Multitasking
- Self motivation
- Organizational skills
- Excellent communication
- Data analysis
- Project planning
- Process analysis
- Logistics coordination
- Team leadership
- Adaptability and flexibility
- Complaint handling
Interests
Timeline
Specialist
HEB
09.2022 - Current
BBA - Finance
The University of Texas At San Antonio
Associate of Science - Buisness
San Antonio College
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