Brennen Gustafson
Alexandria,Minnesota
Summary
Dynamic professional with a strong work ethic and proven crisis communication skills, honed at Fat Daddy's Bar and Grille. Adept at conflict resolution and fostering community engagement, I excel in high-pressure environments, ensuring exceptional customer experiences while maintaining composure. Committed to compassionate care and effective teamwork in all endeavors.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server & Bartender
Fat Daddy's Bar and Grille
Alexandria, MN
08.2024 - Current
- Deliver exceptional customer service in a fast-paced environment while maintaining composure under pressure.
- Engage with diverse individuals and groups, building strong interpersonal communication skills.
- Manage multiple tasks simultaneously and resolve conflicts professionally.
- Promote menu items and contribute to a positive customer experience.
Resident Assistant
The Galeon
Osakis, MN
11.2023 - 08.2024
- Provided compassionate care for memory care and assisted-living residents.
- Administered medications, recorded reports, and ensured compliance with care standards.
- De-escalated dementia episodes with empathy and calm professionalism.
- Assisted with meals, hygiene, and daily living routines while maintaining safety and respect.
Education
A.A.S. - Law Enforcement
Alexandria Technical and Community College
Alexandria, MN01.2024
High School Diploma -
Osakis High School
Osakis, MN01.2024
Skills
- Crisis Communication
- Active Listening
- Conflict Resolution
- De-escalation
- Community Engagement
- Networking
- Report Writing
- Documentation
- Team Collaboration
- Leadership
- Observation
- Situational Awareness
- Quick Learner
- Adaptable
- Strong Work Ethic
Certification
- CPR, EMR, and AED Certified
- Firearms Training
- Use of Force Management
- Valid Driver's License
Timeline
Server & Bartender
Fat Daddy's Bar and Grille
08.2024 - Current
Resident Assistant
The Galeon
11.2023 - 08.2024
A.A.S. - Law Enforcement
Alexandria Technical and Community College
High School Diploma -
Osakis High School