Lauren Hopson
Hopewell,VA
Summary
Dedicated psychology student (B.S., minor in Chronic Illness, expected Dec. 2025) with experience in youth support, peer leadership, and crisis-prevention training. Skilled in group facilitation and providing safe, inclusive environments. Seeking graduate programs in mental health and counseling to apply empathy, resilience, and interpersonal skills in clinical settings.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Server & Bartender
Milk and Honey
Hopewell , VA
06.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with training new servers on restaurant protocols and service standards.
- Resolved customer complaints quickly to enhance guest satisfaction experience.
Bookseller & Barista
Books-A-Million
Harrisonburg , VA
03.2023 - Current
- Maintained knowledge of current and bestselling books and upcoming publications to fulfill customer requests.
- Managed high-volume interactions with professionalism and problem-solving skills.
- Demonstrated reliability, teamwork, and consistent customer service.
- Trained new staff on store policies, customer service excellence, and inventory management.
Youth Counselor
YMCA
Emporia , VA
10.2021 - 08.2022
- Facilitated engaging activities to promote youth development and personal growth.
- Promoted a safe environment by enforcing rules and regulations while supervising youth activities.
- Communicated regularly with parents and staff to ensure consistent support.
Education
Bachelor of Science - Psychology
James Madison University
Harrisonburg, VA12-2025
High School Diploma -
Greensville County High School
Emporia, VA06-2023
Associate of Science -
Southside Virginia Community College
Alberta, VA05-2022
Skills
- Crisis awareness & prevention
- Trauma-informed communication
- Child & adolescent support
- Customer service & conflict resolution
- Time management & organization
- Research writing & data interpretation
Affiliations
Dukes Support Network - Small Group Leader
2025
Facilitated weekly small-group meetings focused on emotional wellness and peer support.
Guided discussions on stress, coping skills, and community building.
2025
Facilitated weekly small-group meetings focused on emotional wellness and peer support.
Guided discussions on stress, coping skills, and community building.
Certification
Narcan/ Naloxone Administration Training (2024)
Academic Projects
Class Lecture
- Developed and delivered lecture on Sleep and Circadian Rhythm Disorders for a seminar course.
- Researched, organized, and presented course material to classmates, demonstrating strong public speaking and communication skills.
Timeline
Server & Bartender
Milk and Honey
06.2025 - Current
Bookseller & Barista
Books-A-Million
03.2023 - Current
Youth Counselor
YMCA
10.2021 - 08.2022
Bachelor of Science - Psychology
James Madison University
High School Diploma -
Greensville County High School
Associate of Science -
Southside Virginia Community College