Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Brennen Hess

Pleasant Grove,UT

Summary

Driven and goal-oriented professional with experience in sales and customer service. Frequently praised as proactive and reliable by peers, I can be relied upon to help your team achieve its goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Porsche Pro

Ken Garff Porsche Lehi
Lehi, UT
02.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted in the sale and delivery of new and used luxury vehicles.
  • Worked closely with salesmen in delivering modern luxury experiences to both new and existing customers.
  • Attained and maintained an up-to-date expertise on product offerings and the relating market.

Assistant Service Advisor

Ken Garff Porsche Lehi
Lehi, UT
12.2023 - 02.2024
  • Checked in customers upon arrival to ensure they were comfortable while waiting for their vehicles to be serviced.
  • Inspected customer vehicles for any additional problems or maintenance needs.
  • Performed administrative duties such as filing documents, entering data into the database, ordering parts and supplies.

Sales Lot Technician

Ken Garff Audi Porsche Lehi
Lehi, UT
05.2023 - 12.2023
  • Prepared sales and service vehicles for delivery by cleaning interior and exterior of vehicles using a variety of cleaning supplies and materials.
  • Provided support in receiving new inventory onto the lot including unloading trucks, verifying serial numbers.
  • Maintained organization and presentation of sales lot.

Sales Representative

Linqqs
Orem, UT
01.2023 - 05.2023
  • Generated new sales leads through cold calling and networking activities.
  • Organized client visits and presentations.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.

Missionary

The Church Of Jesus Christ Of Latter-Day Saints
Yamoussoukro, Cote D'Ivoire
12.2019 - 11.2021
  • Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.
  • Coordinated volunteer activities aimed at helping those in poverty or distress.
  • Monitored progress of new converts by visiting them regularly and providing support when needed.
  • Learned and spoke French to interact with others.

Education

English

Brigham Young University - Idaho
Rexburg, ID

Skills

  • Sales and Marketing
  • Lead Follow Up
  • Customer Needs Assessment
  • B2B Sales
  • Automotive Knowledge
  • Customer Service
  • Market Research

Certification

  • Porsche Certified Brand Ambassador - est. completion, June 2024

Languages

French
Professional

References

References available upon request.

Timeline

Porsche Pro

Ken Garff Porsche Lehi
02.2024 - Current

Assistant Service Advisor

Ken Garff Porsche Lehi
12.2023 - 02.2024

Sales Lot Technician

Ken Garff Audi Porsche Lehi
05.2023 - 12.2023

Sales Representative

Linqqs
01.2023 - 05.2023

Missionary

The Church Of Jesus Christ Of Latter-Day Saints
12.2019 - 11.2021

English

Brigham Young University - Idaho

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Brennen Hess