Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenni Cruz

Phelan,CA

Summary

Driven by a commitment to customer satisfaction and team collaboration, I excelled at Amazon by enhancing fulfillment processes and training new hires, significantly contributing to operational efficiency. At Superior Grocers, my adeptness in customer service and handling high-pressure situations fostered repeat business. My flexible schedule and eagerness to learn underpin my ability to meet and exceed goals.

Overview

1
1
year of professional experience

Work History

Fulfillment Expert

Amazon
01.2024 - Current
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.

Sales Associate

Superior Grocers
04.2023 - 02.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Education

Bachelor Of Arts - Criminalistics And Criminal Science

California Baptist University
Riverside, CA

Skills

  • Customer Service
  • Customer Satisfaction
  • Team Collaboration
  • Willing to Learn

Languages

Spanish
Native or Bilingual

Timeline

Fulfillment Expert

Amazon
01.2024 - Current

Sales Associate

Superior Grocers
04.2023 - 02.2024

Bachelor Of Arts - Criminalistics And Criminal Science

California Baptist University

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Brenni Cruz