Highly skilled in effective communication and problem-solving in a fast-paced, customer-oriented environment. Seeking to transition into a new field, leveraging solid understanding of technological systems and customer service. Committed to contributing to a team focused on delivering exceptional results and fostering positive customer experiences. Possesses strong interpersonal skills and dedication to continuous learning and growth in an IT environment. Demonstrates ability to quickly grasp new concepts and perform tasks requiring attention to detail and mechanical aptitude. Excited to utilize and further develop customer service and technical skills in a Desktop Support Specialist role.
Google IT Support Certification
Certified in Cybersecurity-ISC2.org