Brent Camp
Corpus Christi,TX
Summary
Highly skilled in effective communication and problem-solving in a fast-paced, customer-oriented environment. Seeking to transition into a new field, leveraging solid understanding of technological systems and customer service. Committed to contributing to a team focused on delivering exceptional results and fostering positive customer experiences. Possesses strong interpersonal skills and dedication to continuous learning and growth in an IT environment. Demonstrates ability to quickly grasp new concepts and perform tasks requiring attention to detail and mechanical aptitude. Excited to utilize and further develop customer service and technical skills in a Desktop Support Specialist role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tool Rental Associate
The Home Depot
11.2021 - Current
- Streamlined tool rental processes for improved efficiency and faster customer service.
- Enhanced customer satisfaction by providing knowledgeable tool recommendations and usage advice.
- Resolved customer complaints professionally and effectively, maintaining a high level of satisfaction among patrons.
- Managed reservation system efficiently, ensuring availability of requested tools for customer pick-up dates.
- Developed proficiency across a wide range of rental tools types and brands through hands-on experience with daily operations.
- Assisted customers with troubleshooting tool issues, offering expert guidance and support.
- Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales 35%.
OTR Truck Driver
Western Express, Inc.
03.2021 - 10.2021
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Transported freight via semi trucks between multiple cities on a weekly cycle.
- Handled maintenance and washing of my truck weekly
- Completed 100% of freight deliveries on time or ahead of schedule.
Education
Associate of Applied Science - Network Administration And Information Security
Del Mar College
Corpus Christi05-2026
High School Diploma -
Gregory Portland High School
Portland, TX05-2015
Skills
- Technical aptitude
- Safety Protocols
- Product demonstration
- Consistent Reliability
- Network Troubleshooting
Certification
Google IT Support Certification
Certified in Cybersecurity-ISC2.org
Affiliations
- National Society of Collegiate Scholars
Timeline
Tool Rental Associate
The Home Depot
11.2021 - Current
OTR Truck Driver
Western Express, Inc.
03.2021 - 10.2021
Associate of Applied Science - Network Administration And Information Security
Del Mar College
High School Diploma -
Gregory Portland High School
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