Brent Davis
Carl Junction,United States
Summary
Seasoned professional in gaming services management known for high productivity and efficient completion of tasks. Skilled in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and customer service, ensuring smooth casino operations and guest satisfaction.
Overview
10
10
years of professional experience
Work History
Table Games Supervisor
Downstream Casino Resort
Quapaw, OK
01.2019 - Current
- Evaluated workers' performance to write performance reviews.
- Monitored assigned table games for adherence to departmental policies, procedures, and regulations.
- Analyzed financial data associated with table game operations.
- Performed floor inspections to ensure compliance with gaming regulations and company policies.
- Provided support to the Pit Manager on daily operations, including scheduling, staffing, and opening and closing duties.
Table Games D/R Supervisor
Buffalo Run Casino & Resort
Miami, OK
03.2018 - 01.2019
- Monitored assigned table games for adherence to departmental policies, procedures, and regulations.
- Mentored new employees on proper etiquette when dealing with customers.
- Analyzed financial data associated with table game operations.
- Performed floor inspections to ensure compliance with gaming regulations and company policies.
Restaurant Server
Downstream Casino Resort
Quapaw, OK
02.2015 - 03.2018
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Associate of Arts and Sciences - AAS - Business Administration and Management, General
Crowder College
05-2026
Skills
- Policy enforcement
- Player development
- Casino management
- Table game operations
- Game rules
- Gaming regulations
- Compliance monitoring
- Recordkeeping skills
- Resolving complaints
- Coordinating documents
- Training employees
- Observing operations
Timeline
Table Games Supervisor
Downstream Casino Resort
01.2019 - Current
Table Games D/R Supervisor
Buffalo Run Casino & Resort
03.2018 - 01.2019
Restaurant Server
Downstream Casino Resort
02.2015 - 03.2018
Associate of Arts and Sciences - AAS - Business Administration and Management, General
Crowder College
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