Brent Do
Chantilly,VA
Summary
Seasoned Operations Manager and talented leader with 28 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of store trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
36
36
years of professional experience
Work History
Operations Manager
Bed Bath & Beyond
09.1994 - 08.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Manage and approve merchandise processing and procedures.
Area Sales Manager
Hecht's Department Store
08.1987 - 09.1994
- Exceeded targets by building, directing and motivating high-performing sales team.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Analyzed and interpreted store trends to facilitate planning.
Education
Bachelor of Science - Electrical Engineering
Old Dominion University
Norfolk, VASkills
- Warehouse Operations
- Invoice Processing
- Policy and Procedure Implementation
- Process Improvement
- Continuous Improvements
- Project Planning
- Inventory Control
- Operations Oversight
- Project Management
- Staff Training
- Maintaining Compliance
- Operational Processes
- Team Development
- Policies And Procedures
Timeline
Operations Manager
Bed Bath & Beyond
09.1994 - 08.2023
Area Sales Manager
Hecht's Department Store
08.1987 - 09.1994
Bachelor of Science - Electrical Engineering
Old Dominion University
Similar Profiles
Tierra CharleyTierra Charley
Customer Service at Bed Bath & BeyondCustomer Service at Bed Bath & Beyond
Sophia RoskovichSophia Roskovich
Assistant Store Manager at Bed Bath & BeyondAssistant Store Manager at Bed Bath & Beyond
Sohail TajSohail Taj
Senior Sales Associate at Bed Bath & Beyond, Inc.Senior Sales Associate at Bed Bath & Beyond, Inc.
Yoel SolomonYoel Solomon
Sales Associate Manager at Bed Bath & BeyondSales Associate Manager at Bed Bath & Beyond
SYDNEY ANTONCICSYDNEY ANTONCIC
Design Intern at Dan Ryan BuildersDesign Intern at Dan Ryan Builders