Brent Elorza
St. George,UT
Summary
Friendly guest service professional offering two years of superior service in hospitality industry. Strong hospitality knowledge and drive for cultivating guest loyalty. Proven success in Host roles with training in Opera..
Overview
3
3
years of professional experience
Work History
Gallery Host
Hyatt Place Hotel
2023.01 - 2024.02
- Enhanced visitor experience by providing engaging and informative guided tours of the gallery.
- Increased overall gallery attendance through effective marketing and promotion strategies.
- Assisted in curating successful exhibitions, resulting in increased sales and positive reviews.
- Developed strong relationships with collectors, leading to a higher rate of return business.
Restaurant Team Member
Culvers Inc
2022.02 - 2023.01
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Stoker
Walmart
2021.06 - 2022.01
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
No Degree - Business Management
Utah Tech University
St. George, UT04.2026
High School Diploma -
Utah Arts Academy
St. George, UT05.2022
Skills
- Customer Service
- Customer Service Expertise
- Team Member Development
- Sales Proficiency
Timeline
Gallery Host
Hyatt Place Hotel
2023.01 - 2024.02
Restaurant Team Member
Culvers Inc
2022.02 - 2023.01
Stoker
Walmart
2021.06 - 2022.01
No Degree - Business Management
Utah Tech University
High School Diploma -
Utah Arts Academy
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