Committed career seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Health and Life Consultant
Self Employed
Miami, FL
01.2008 - Current
Consultant for unique life strategies, Medicare and ACA.
Trained agents in servicing potential clients, assisting in proper selection of products.
Worked as broker over many AEPs and OEPs over the phone and in-person.
Recruited insurance agents for various FMO projects.
Claims Associate
The Best IRS
Dallas, TX
10.2022 - 08.2023
Worked for State Farm and Progressive's Home & Auto Unit.
Determined liability, compensability and benefits due on each claim.
Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items.
Delivered quality customer service to assigned, insured and claimants throughout entire claims lifecycle to promote service times.
Reviewed documentation and accounts to gain full picture.
Examined home & automobile policies with third-party liability, accident benefits and collision benefits.
Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Corresponded with insured or agent to obtain information or inform of account status or changes.
Worked All Weather Catastrophe, examining photos from damaged/flooded homes & vehicles to determine status.
Performed scoping on vehicles.
Employee Benefits Consultant
ukg
Miami, FL
06.2019 - 08.2022
Administered employee insurance, pension and savings plans, working with insurance brokers and plan carriers.
Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures.
Structured plans for Medicare eligible employees and explained benefits, according to retirement state.
Field Enumerator
US Census
Fort Lauderdale, FL
02.2019 - 11.2019
Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information.
Collected information related to Family, Income and Neighbourhood through conduction of thorough interviews.
Life and Health Sales Agent
Emblem Healthcare Centre
Hollywood, FL
10.2012 - 02.2015
Contacted leads to follow up on Life and Health inquiries.
Worked directly with clients to achieve desired health or life programme.
Presented a sales script with a team, which resulted in marked performance
improvements with sales.