Brent Janke
South Lake Tahoe,CA
Summary
Hardworking and detail-oriented team player eager to secure entry-level Firefighting position. Strong background in customer service and working labor jobs that will confidently apply to fire service and medical response.
Overview
16
16
years of professional experience
Work History
Bartender
Charthouse
04.2021 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Lead Server/ Bartender
Azul Latin Kitchen
11.2017 - 08.2021
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
Snowboard Instructor
Heavenly Mountain Resort
12.2017 - 03.2021
- Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence riding.
- Collaborated with fellow instructors to design innovative lesson plans, maximizing learning opportunities for diverse groups of students.
- Stayed on top of current weather conditions to maintain student safety.
- Assisted clients with developing strategies to manage stress and increase productivity.
Bartender/barback
Newport Brewing Company
05.2014 - 10.2017
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Lift Operator/Park Staff Member
Big Bear Mountain Resort
10.2012 - 04.2014
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
- Maintained lift mazes, ramps and signs.
Assistant Greenskeeper
El Prado Golfcourses
07.2008 - 09.2012
- Improved turf quality by implementing proper mowing, watering, and fertilization techniques.
- Maintained healthy greens with appropriate aeration, topdressing, and over seeding practices, while operating heavy machinery and hand tools.
- Increased productivity by maintaining equipment properly and ensuring its availability when needed.
- Developed strong communication skills while working closely with golf course staff members and management teams.
Education
Fire Fighter 1 Certificate - Lake Tahoe Basin Fire Academy
Lake Tahoe Community College
South Lake Tahoe, CA03.2024
No Degree - Occ School of Sailing And Seamanship
Orange Coast Community College
Newport Beach, CA06.2011
High School Diploma -
Santiago High School
Corona, CA06.2009
Skills
- Basic Life Support Certification/ Fire Fighter 1 Certification
- Fitness and Agility
- Good work ethic and teamwork
- Stress tolerance and resilience
Timeline
Bartender
Charthouse
04.2021 - Current
Snowboard Instructor
Heavenly Mountain Resort
12.2017 - 03.2021
Lead Server/ Bartender
Azul Latin Kitchen
11.2017 - 08.2021
Bartender/barback
Newport Brewing Company
05.2014 - 10.2017
Lift Operator/Park Staff Member
Big Bear Mountain Resort
10.2012 - 04.2014
Assistant Greenskeeper
El Prado Golfcourses
07.2008 - 09.2012
Fire Fighter 1 Certificate - Lake Tahoe Basin Fire Academy
Lake Tahoe Community College
No Degree - Occ School of Sailing And Seamanship
Orange Coast Community College
High School Diploma -
Santiago High School
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