Ondrej Trvaj
South Lake Tahoe,CA
Summary
Dynamic and results-driven professional with a proven track record at Destin Royal Services LLC, excelling in housekeeping supervision and employee motivation. Recognized for reducing guest complaints and enhancing customer satisfaction through effective problem resolution and task delegation. Holds a valid driver's license and maintains a flexible schedule to meet diverse needs.
Professional with proven expertise in housekeeping management, adept at leading teams to ensure impeccable standards and efficient operations. Known for fostering collaborative environment and achieving high-quality results, adaptable to changing needs. Strong skills in staff training, attention to cleanliness, and operational efficiency, combined with focus on client satisfaction and safety protocols.
Overview
10
10
years of professional experience
Work History
Head Housekeeping Supervisor
Destin Royal Services LLC
03.2018 - 08.2025
- Supervised and coordinated a team of professional cleaners, ensuring high-quality service across 80+ residential properties and apartments.
- Reduced guest complaints by conducting regular room inspections and addressing issues promptly.
- Trained and motivated staff to follow efficient cleaning procedures and maintain top customer satisfaction.
- Earned consistently high ratings and positive reviews for professionalism, driving ability, and customer care.
Driver
Uber
04.2018 - 03.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Car Detailer
Fatra Detail
01.2016 - 02.2018
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Education
High School Diploma -
University of Prague
Prague, Czech Republic05-2012
Skills
- Workload prioritization
- Employee motivation
- Task delegation
- Valid Driver's license
- Flexible schedule
- Punctuality
- Vehicle inspection
- Calm under pressure
- Verbal communication
- Problem resolution
- Customer relationship management
- Cleaning and sanitation
Languages
Czech
Native or Bilingual
English
Full Professional
Spanish
Elementary
German
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Driver
Uber
04.2018 - 03.2024
Head Housekeeping Supervisor
Destin Royal Services LLC
03.2018 - 08.2025
Car Detailer
Fatra Detail
01.2016 - 02.2018
High School Diploma -
University of Prague
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