Web Application Design
Brent Litster
Lead Developer
Liberty,MO
Summary
Strategic problem-solver with over a decade of experience in business intelligence, data development, and cross-functional collaboration. Skilled in designing sustainable solutions aligned with organizational goals and executive priorities. Known for breaking down complex challenges into actionable steps and guiding teams through lasting improvements. Lifelong learner committed to continuous innovation and practical, data-informed decision making.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Lead Business Intelligence Developer
Blue Cross Blue Shield of Arizona
Remote
12.2022 - Current
- Lead a team of seven developers; managed workloads, coached team members, and aligned output with strategic priorities.
- Championed the implementation of Tableau Server, Azure DevOps, and Git repositories to standardize development workflows and improve collaboration.
- Designed and deployed automation for 29+ tabular reports, eliminating manual steps and reducing weekly reporting effort by 17+ hours.
- Influenced a shift in how the team supports data-driven decisions across the organization by introducing scalable, transparent reporting systems.
- Overcame resistance to new tools and processes through hands-on support, effective documentation, and outcome-driven communication.
- Developed and maintained procedures governing SQL development, Tableau integration, data quality, and team operations.
- Served a wide range of stakeholders including C-Suite, Clinical, Compliance, Network, Legal, and Regulatory teams.
Senior Business Intelligence Developer
Blue Cross Blue Shied of Arizona
Remote
04.2020 - 12.2022
- Engineered unified data solutions by integrating multiple source systems, reducing average claim code complexity by 500+ lines.
- Sparked broader data architecture improvements including the creation of new data marts through demonstration of modular, scalable data design.
- Mentored junior staff and supported onboarding of new team members.
- Authored team process documentation to formalize standards, improve onboarding, and ensure consistent development practices.
- Completed 24.6% of all reporting projects assigned to the Business Intelligence team over a 3-year period—demonstrating consistent high output and reliability.
- Played a key role in stabilizing reporting workflows and knowledge transfer during post-acquisition restructuring, ensuring consistent data delivery while onboarding new systems and priorities.
Business Intelligence Developer
Steward Healthcare
South Jordan & Remote, UT
07.2018 - 04.2020
- Reduced manual refresh time by 20+ hours per week through process optimization and automation.
- Led Qlik Sense rollout, including data modeling and dashboard development.
- Gained in-depth understanding of clinical, operational, and financial data domains.
- Supported data transition and reporting continuity during company acquisition, adapting legacy systems to align with new corporate standards and minimizing disruption to business operations.
Data Analyst
Health Choice Preferred
South Jordan, UT
08.2015 - 06.2018
- Automated provider roster processes, eliminating the need for original role (40 hours/week saved).
- Built a normalized database for 1500+ individual providers across 300+ groups.
- Produced daily census and quality reports to support clinic-level care.
- Contributed charts and analysis to monthly executive presentations.
- Self-taught SQL, VBA, and Excel for rapid upskilling.
Part Time Supervisor
UPS
West Valley, UT
03.2014 - 08.2015
- Coached team members on time management and operational efficiency, contributing to improvements in performance.
- Set and reinforced clear expectations around punctuality and attendance, promoting a culture of reliability and accountability.
- Acted as a liaison between frontline staff and management, balancing performance goals with team morale and operational realities.
Loader and Sorter
UPS
West Valley, UT
09.2013 - 04.2014
- Prioritized and managed high-volume loading and sorting tasks in a fast-paced warehouse environment.
- Maintained strict adherence to safety procedures and proper handling techniques, contributing to a clean incident record.
- Collaborated with teammates to streamline workflows and improve productivity to consistently exceed quotas.
Education
Bachelor of Science - Communication
University of Utah
Salt Lake City, UT 08.2010 - 05.2013
Skills
Structured Query Language (SQL)
undefinedVolunteering
SaltCON RPG Coordinator
March 2018 – Present
- Plan and manage three annual multi-day conventions with 100–300+ game sessions each.
- Coordinate logistics across 70+ game systems, 100+ volunteer GMs, and dozens of tables.
- Serve as liaison between convention leadership, volunteers, and attendees.
- Resolve on-site conflicts and troubleshoot real-time scheduling issues.
- Apply strategic planning and interpersonal leadership in a dynamic, fast-paced environment.
Volunteer Church Service - The Church of Jesus Christ of Latter-Day Saints
May 2007 – Present
- Serve in a variety of volunteer leadership and teaching roles, including adult Sunday school instructor, children’s and youth educator, and youth group leader.
- Provide mentoring, organizational support, and community engagement in alignment with church goals and values.
- Collaborate with other volunteers and church leaders to plan and facilitate classes, service projects, and outreach events.
Proselyting Missionary - The Church of Jesus Christ of Latter-Day Saints
May 2005 – May 2007
- Dedicated two years to full-time volunteer service on behalf of my church, covering all personal expenses.
- Engaged in daily outreach, teaching, and community support efforts, developing strong interpersonal communication and cross-cultural understanding.
- Worked collaboratively with a rotating team of fellow missionaries to meet regional service goals.
Eagle Scout – Boy Scouts of America
Awarded March 2004
- Attained the highest rank in Scouting after completing six years of progressive leadership, skills training, and community involvement.
- Led and executed a capstone service project benefiting the local community in southern California.
- Participated in numerous civic service initiatives, developing a strong foundation in responsibility, teamwork, and initiative.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Roleplaying Games (like D&D)
Board Games
Model Making
Woodworking
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time off401k matchTimeline
Lead Business Intelligence Developer
Blue Cross Blue Shield of Arizona
12.2022 - Current
Senior Business Intelligence Developer
Blue Cross Blue Shied of Arizona
04.2020 - 12.2022
Business Intelligence Developer
Steward Healthcare
07.2018 - 04.2020
Data Analyst
Health Choice Preferred
08.2015 - 06.2018
Part Time Supervisor
UPS
03.2014 - 08.2015
Loader and Sorter
UPS
09.2013 - 04.2014
Bachelor of Science - Communication
University of Utah
08.2010 - 05.2013
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