JUNAID AHMAD SHAH

As a Business Intelligence Analyst at 1-800 Accountant, one of America's largest online accounting firms, I drive data-driven improvements across departments, emphasizing financial analytics, business operations, sales operations, and financial operations:

Led advanced data projects, creating detailed SQL queries and conducting thorough analysis with Tableau and Power BI. Integrated artificial intelligence seamlessly, working closely with teams to define needs, identify optimization opportunities, and streamline data processes. Engaged in collaborative discussions with executives and marketing/sales teams to align data insights with strategic goals, improving overall operations. Customized SQL, data analysis, and AI integration to meet specific stakeholder needs, contributing to ongoing business improvement and operational success.

In my role as a Salesforce Operation Developer at 1-800 Accountant, one of America's largest online accounting firms, I leveraged my expertise in financial analytics, business operations, sales operations, and financial operations to enhance the Salesforce platform:

Debugged and optimized existing Salesforce application functionality, with a focus on KPI optimization and artificial intelligence integration. Identified areas for improvement and resolved customer issues related to Salesforce applications, emphasizing operational excellence in the context of sales operations. Analyzed requirements, designed robust database schemas for efficient data modeling, and provided technical support to customers and team members on Salesforce development projects. Collaborated with project managers, designers, and developers to align Salesforce efforts with organizational goals, emphasizing KPI optimization in the Salesforce development process. Optimized Salesforce code performance by identifying bottlenecks and reducing memory usage, contributing to streamlined business operations. Generated detailed documentation on Salesforce system architecture, design decisions, and coding conventions, incorporating insights from financial analytics and sales operations. Implemented optimizations to address issues in Salesforce processes, ensuring the platform's seamless integration with sales and operational workflows

In my capacity as a Business Intelligence Analytics Analyst, I actively engaged in the convergence of financial analytics, business operations, sales operations, and financial operations, driving data-driven improvements across departments:

Conducted comprehensive data analysis with a focus on financial analytics, KPI optimization, and artificial intelligence integration. Utilized Tableau and Power BI to create reports and dashboards, aligning with operational excellence goals. Collaborated with stakeholders to define business requirements, emphasizing financial operations, and gathered user feedback for report enhancement, ensuring effective KPI optimization. Created technical documents outlining BI development processes and standards, incorporating insights from sales operations and financial analytics. Proactively researched technology trends in Business Intelligence, staying abreast of advancements in data modeling and artificial intelligence. Provided training to users on effective BI platform usage, emphasizing financial analytics and KPI optimization, and maintained documentation for system changes. Generated daily, monthly, and annual reports, collaborating with other teams to drive process improvements in sales and operational workflows. Played a key role in resolving issues related to data analytics and visual representation, delivering relevant insights to senior leaders for informed decision-making within the context of financial analytics, business operations, and sales operations.

I worked as a Software Engineer with one of the largest Hydropower Equipment Manufacturing company.

Analyzed user requirements and developed software solutions with technical specifications. Conducted unit tests to verify code accuracy and collaborated with cross-functional teams for quality assurance. Created detailed design documents, test plans, user manuals, and release notes. Maintained existing software systems, identifying and correcting defects. Participated in stakeholder meetings to discuss project progress. Developed web applications using various engineering languages. Documented technical specifications and project testing methods. Designed secure database schemas. Debugged client-side issues in web development projects and collaborated with other developers. Integrated third-party APIs and implemented UI/UX designs accurately.

Monitored data quality, assessment, and dissemination, providing team support onsite and remotely for problem resolution and feedback. Researched information about a minimum of 300 products daily on various websites to identify, clean, and enter accurate data into a software system. Maintained an Excel sheet to record each entry with time. Monitored the overall daily process to uphold industry standards.

Developed web applications with HTML, CSS, JavaScript, and React.js. Designed user interfaces for websites and mobile applications, implementing new features for enhanced usability. Created custom back-end services to support front-end development needs. Optimized website performance through caching techniques and asset minification. Implemented responsive layouts across multiple devices using media queries and breakpoints. Coordinated technical specifications and requirements for projects. Delivered end-user training on content management systems, enabling easy updates without developer assistance.