Brent Minick
Oxnard,CA
Summary
Detail oriented, dedicated Housekeeping Supervisor with proven expertise in team leadership, guest satisfaction optimization, and efficient workflow coordination. Committed to enhancing service quality and implementing effective training procedures. Passionate and dedicated to all aspects of Hospitality.
Overview
11
11
years of professional experience
Work History
Housekeeping Supervisor
Hilton
Oxnard, CA
07.2023 - Current
- Supervise housekeeping staff to ensure adherence to cleanliness standards and protocols.
- Train team members on proper cleaning techniques and safety procedures.
- Conduct routine inspections of guest rooms and common areas for quality assurance, to the highest standard.
- Coordinate with front desk and engineering departments to ensure operational efficiency.
- Anticipate Guest needs to ensure maximum enjoyment of their stay.
Houskeeping Floor Runner
Hilton
Oxnard, CA
06.2015 - 07.2023
- Delivered prompt and efficient service to guests, ensuring the highest standards
- Coordinated with various departments to maximize efficiency, to enhance the Guest experience.
- Executed service recovery strategies to enhance guest satisfaction and loyalty.
Education
General Education
Fresno City College
Fresno, CASkills
- Team leadership and resolution
- Guest satisfaction optimization
- Communication, Efficiency, Urgency
- Proficient in service recovery techniques
Accomplishments
2017 Team Member of the Year
2025 Leader of the Month for June
8x Team Member of the Month
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Housekeeping Supervisor
Hilton
07.2023 - Current
Houskeeping Floor Runner
Hilton
06.2015 - 07.2023
General Education
Fresno City College