Summary
Overview
Work History
Education
Skills
Certification
Community Involvement
Affiliations
Timeline
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Brent Nathan Hamilton

Ridgeley

Summary

Compassionate, detail-oriented Licensed Funeral Director (MD & PA) and Certified Crematory Operator with 20+ years of experience in funeral service operations, as well as supply chain demands with ordering of all inventory and supplies, embalming, crematory management, and regulatory compliance. Highly skilled in OSHA/MOSHA safety standards, FTC Funeral Rule compliance, HIPAA confidentiality, and state funeral regulations. Recognized for exceptional teamwork, communication, and leadership, consistently earning above-satisfactory evaluations. Dedicated to mentoring staff, supporting families with dignity, and maintaining the highest standards of professionalism. Lifelong resident of Ridgeley, West Virginia.

Overview

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1
Certification

Work History

Licensed Funeral Director & Crematory Operator

  • Lead, direct, and coordinate funerals with professionalism, compassion, and attention to detail.
  • Conduct at-need and pre-need arrangements, completing all contracts, documentation, and regulatory paperwork.
  • Ensure compliance with state regulations, FTC Funeral Rule, OSHA/MOSHA standards, and HIPAA confidentiality.
  • Oversee preparation room safety and compliance, maintaining strict adherence to federal and state guidelines.
  • Manage procurement of funeral home and crematory supplies, including PPE, embalming chemicals, instruments, urns, alternative containers, and crematory components.
  • Operate and maintain crematory equipment, ensuring safe, efficient, and compliant operation.
  • Perform embalming, restorative art, and decedent preparation with advanced technical skill.
  • Maintain CEU requirements (12 every two years) through seminars, travel, and continuing education.
  • Collaborate with families, hospital personnel, security, DME suppliers, and multidisciplinary agencies.
  • Utilize electronic documentation systems, spreadsheets, and Microsoft Office applications for data tracking and reporting.
  • Support staffing and scheduling needs, including participation in administrative call rotations.
  • Serve as a Maryland Emergency Disaster Team Member during mass fatality incidents and statewide emergency responses.
  • Consistently evaluated above satisfactory; known as a team-oriented professional who communicates effectively and mentors coworkers and students.
  • Additional Experience & Skills
  • Concurrent and retrospective abstraction with utilization review knowledge and evidence-based standards.
  • Equipment maintenance, troubleshooting, and acquisition for funeral home and crematory operations.
  • Student Educator at PIMS with strong instructional and mentoring skills.
  • Skilled in electronic documentation, data collection, and spreadsheet management.
  • Proficient in Microsoft Word, Excel, Outlook, and general computer operations.
  • Strong interpersonal communication, conflict resolution, and team-building abilities.

Education

Applied Science & Technology Degree - Mortuary Science

PIMS
Pittsburgh, PA
12.2011

Bachelor of Science - Criminal Justice, Minor in Psychology

Fairmont State University
Fairmont, WV
12.2008

High School -

Frankfort High School
Short Gap, WV
05.2004

Skills

  • Delivered successful organization of funeral directing and arrangement conferences, enhancing community outreach
  • Achieved high-quality embalming and restorative art outcomes through expert practice
  • Ability to work on multiple priorities concurrently
  • Executed efficient crematory operations and maintenance, ensuring reliable service
  • Maintained rigorous OSHA and MOSHA safety compliance, minimizing workplace incidents
  • Fulfilled FTC and state regulatory compliance, safeguarding business operations
  • Protected patient privacy by upholding HIPAA confidentiality standards
  • Optimized inventory and supply chain management, leading to reduced operational costs
  • Ensuring compliance with customer requirements as to the contract and only charging for what they contracted for

  • Collaborating and coordinating with families for services
  • Strong working relationship with our Sales Reps and suppliers
  • Ensuring delivery schedule adherence For all supplies before time of need
  • Enhanced electronic documentation and data abstraction for improved data accuracy
  • Secured client commitments through effective pre-need and at-need contracting
  • Improved staff scheduling and administrative support, increasing overall productivity
  • Elevated instruction and clinical lab education to enhance team competencies
  • Strengthened family support and grief communication, fostering trust and care
  • Increased merchandise and service sales through focused marketing efforts
  • Cultivated a culture of multidisciplinary collaboration, enhancing service quality
  • Executed effective emergency response and disaster support strategies
  • Empowered team leadership and staff mentorship, resulting in improved team performance

Certification

  • Licensed Funeral Director: Maryland & Pennsylvania
  • Courtesy Card: West Virginia
  • Certified Crematory Operator
  • Certified Celebrant
  • NFDA Member
  • Preparation Room Safety Compliance Supervisor (OSHA & MOSHA)
  • Verne Fountain Restoration Seminar Certificate
  • Maryland Emergency Disaster Team Member

Community Involvement

Active member of local church; serves as Exhort Guard., Served as Bodyguard at “Unite on the Rock,” working with gospel artist Jason Crabb of The Crabb Family., Married and father of two boys; engaged in community service and church leadership., Lifelong resident of Ridgeley, West Virginia. Extremely active with the Chamber of Commerce Crab feed for the last 18 years, as the person in charge of preparing the Crabs.  And as a Joint operation of the Ali Ghan Motor Corp and Ali Ghan Director Staff.

Affiliations

  • A.F. & A.M. Davis Lodge #51
  • Ali Ghan Shrine Club
  • Ali Ghan Motor Corps
  • Ali Ghan Director Staff
  • National Funeral Directors Association (NFDA)

Maryland Emergency Disaster Team

Timeline

Licensed Funeral Director & Crematory Operator

Applied Science & Technology Degree - Mortuary Science

PIMS

Bachelor of Science - Criminal Justice, Minor in Psychology

Fairmont State University

High School -

Frankfort High School