Brent Raymond
Council Bluffs,IA
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Hardworking and passionate job seeker, eager to secure an entry-level Data Center position. Ready to help a team achieve company goals.
Overview
9
9
years of professional experience
Work History
Postal Support Employee Processing Clerk
USPS
10.2021 - 04.2023
- Sorted mail according to size, shape and destination.
- Monitored performance of junior team members and offered support.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Used automated mail processing equipment to sort and collate mail.
- Skilled at working independently and collaboratively in team environments.
- Ran mail volume through sorting machines at 25,000 letters per hour minimum
Assistant Manager
Sonic Drive-in
10.2018 - 10.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Carhop
Sonic Drive-in
05.2014 - 10.2018
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
Bellevue West Sr High School
Bellevue, NE05.2016
Skills
- Equipment Operation
- Microsoft Word
- Training Junior Team Members
- Problem-Solving Skills
- Critical Thinking
- Basic Maintenance
- Linux Operating System
- PC Refurbishment
- Microsoft Office
- Hardware Replacement
- Computer Networking
- Word Processing
Accomplishments
2014 Cyber Patriot Regional Champion - Ran white hat assessments on a multitude of operating systems from Windows and Linux, via Virtual Machine programs. Gathering points based on level of severity in security deficiencies found and corrected.
Timeline
Postal Support Employee Processing Clerk
USPS
10.2021 - 04.2023
Assistant Manager
Sonic Drive-in
10.2018 - 10.2021
Carhop
Sonic Drive-in
05.2014 - 10.2018
High School Diploma -
Bellevue West Sr High School
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