Summary
Overview
Work History
Education
Skills
Timeline
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Brent Townsend

Fort Worth,Texas

Summary

Knowledgeable with strong background in field operations and technical troubleshooting. Proven ability to resolve complex issues and ensure optimal equipment performance. Demonstrated expertise in diagnostics and repair, combined with effective communication skills to support team collaboration and client satisfaction.

Experienced with diagnosing and repairing technical issues in field settings. Utilizes problem-solving skills to ensure efficient and reliable equipment performance. Knowledge of industry best practices and safety protocols guarantees high-quality service and client satisfaction.

Hardworking, bringing 20+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Overview

30
30
years of professional experience

Work History

Field Technician II

Altec Industries
04.2024 - Current
  • Learned safety protocols and proper use of tools in field operations.
  • Maintenance and inspections of equipment and systems.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Troubleshooting technical issues on-site.
  • Maintained accurate records of service activities and repairs performed.
  • Collaborated with colleagues to ensure timely completion of tasks.
  • Developed familiarity with industry-standard software for reporting issues.
  • Adapted quickly to new technologies and operational procedures on the job.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.

Senior Field Technician

PSC Industries
07.2019 - 07.2024
  • Diagnosed and resolved technical issues in field environments to ensure optimal equipment performance.
  • Conducted routine maintenance on machinery, enhancing reliability and extending service life.
  • Trained junior technicians on equipment handling and safety protocols to foster skill development.
  • Provided technical support to clients, ensuring satisfaction and timely issue resolution.
  • Monitored inventory levels of spare parts, facilitating timely replenishment for uninterrupted service delivery.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.

Diesel Mechanic III

Department of Defense
03.1995 - 02.2019
  • Diagnosed and repaired diesel engines using advanced diagnostic tools and techniques.
  • Conducted routine maintenance on heavy-duty trucks to ensure optimal performance and safety standards.
  • Oversaw workflow of junior mechanics, providing guidance and training on technical procedures.
  • Implemented process improvements that enhanced repair efficiency and reduced turnaround times.

Education

High School Diploma -

Western Hills High School
Fort Worth, TX
08-1990

No Degree -

TCJC
Fort Worth, TX
08-1991

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Data collection
  • Equipment installation
  • Technical support
  • Interpersonal and written communication
  • Equipment maintenance
  • Materials management
  • Diagnostic testing
  • System upgrades
  • Technical writing
  • Manufacturer relations
  • Electrical systems
  • Preventative maintenance
  • Interpreting diagrams
  • Component repair
  • Problem-solving
  • Attention to detail
  • Customer relations
  • Fleet maintenance

Timeline

Field Technician II

Altec Industries
04.2024 - Current

Senior Field Technician

PSC Industries
07.2019 - 07.2024

Diesel Mechanic III

Department of Defense
03.1995 - 02.2019

High School Diploma -

Western Hills High School

No Degree -

TCJC

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Brent Townsend