Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brent Tunac-Voit

Anaheim,CA

Summary

Talented administrative and customer service professional knowledgeable about Military Educational Benefits and California financial aid. Excellent problem-solving, relationship-building and communication skills.

Overview

12
12
years of professional experience

Work History

Special Programs and Military Benefit Coordinator

California Baptist University
11.2022 - Current
  • Assists in awarding, reconciliation and records maintenance processes for state aid including Cal Grant, Chafee Grant, and CMD GI Bill programs.
  • Serves at School Certifying Official and assists in certifying all veteran and military benefit programs.
  • Developed and implemented departmental policies and procedures in compliance with all rules and regulations found in the VA School Certifying Official Handbook.
  • Counsels Veterans and Dependents regarding Veteran Benefits.

Military Tuition Assistance Coodinator

California Baptist University
05.2022 - 11.2022
  • Advised and assisted active duty military students utilizing Military Tuition Assistance in planning of program study and achieving academic goals.
  • Invoicing and billing the appropriate military branch for current students.
  • Triage student requests in order to effectively assist students with appropriate course of action, referrals, and resources.
  • Responsible for the coordination of student-workers completing office work.

IT Technician

Beacon Hill Staffing-Edwards Lifesciences
09.2021 - 05.2022
  • Performed maintenance tasks on PCs, networks and mobile devices.
  • Configured systems according to prescribed software and hardware frameworks.
  • Answered and triaged requests for assistance in order to provide top-notch support.
  • Imaged and prepared new computers for integration into company networks and systems.
  • Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Director of Outreach and Discipleship

Yorba Linda United Methodist Church
02.2018 - 09.2020
  • Coordinated and spearheaded programs to increase church members' service throughout the community.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Led programs such as bible studies, fellowship, and service opportunities.
  • Organized and coordinated work trips leading church members' in service projects outside California.
  • Planned and conducted two worship services.
  • Facilitated multiple community events on church property.

Team Lead

Chick Fil A
12.2016 - 04.2018
  • Managed and ordered weekly inventory for a $4.6 million store.
  • Implemented inventory control and tracking through specialized software.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Performed shift change tasks each day to keep the store efficient and clean.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.

Aviation Ordinanceman

United States Navy
12.2011 - 12.2016
  • Delivered mentorship to sailors, aligning performance and encouraging career development.
  • Prepared, reviewed, maintained and inspected compliance with directives and reports.
  • Received, inspected, packaged, stored, handled and processed weapon shipments.
  • Maintained operations for aviation ordnance shops, armories, and storage facilities.
  • Installed and loaded ammunition on F/A 18 aircrafts with precision and exceptional care.

Education

Master of Divinity - Pastoral Care And Counseling

Biola University
La Mirada, CA

Bachelor of Arts - Christian Ministries

California Baptist University
Riverside, CA
08.2018

Associate of Arts - Accounting

University Of Phoenix
Tempe, AZ
05.2011

Skills

  • Interpersonal Communication
  • Conflict resolution
  • Analytical skills
  • Flexible & Adaptable
  • Program development

Accomplishments

  • Maintained Educational Benefits for 520 Veterans pursuing education at a 4-year university.
  • Planned and led two mission trips to Arizona and Mexico with Adults and Youth.
  • Engaged with local community organizations.
  • Received an "On Track" program grade during an Aviation Maintenance Inspection.
  • Supervised team of 20 aviation ordnance technicians in the safe loading and unloading of 39 tons of ordnance.
  • Received two Naval and Marine Achievement Medals
  • Sailor of the Year U.S. Navy 2015 of Blue Diamond Command

Timeline

Special Programs and Military Benefit Coordinator

California Baptist University
11.2022 - Current

Military Tuition Assistance Coodinator

California Baptist University
05.2022 - 11.2022

IT Technician

Beacon Hill Staffing-Edwards Lifesciences
09.2021 - 05.2022

Director of Outreach and Discipleship

Yorba Linda United Methodist Church
02.2018 - 09.2020

Team Lead

Chick Fil A
12.2016 - 04.2018

Aviation Ordinanceman

United States Navy
12.2011 - 12.2016

Master of Divinity - Pastoral Care And Counseling

Biola University

Bachelor of Arts - Christian Ministries

California Baptist University

Associate of Arts - Accounting

University Of Phoenix

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Brent Tunac-Voit