BIANCA JOHNSON

• Collect detailed information from policyholders about property damage or loss, ensuring all relevant details are accurately recorded in the claims system.
• Engage with customers through live chat & email to answer inquiries, resolve issues, and provide product or service information.
• Check the claimant’s policy to confirm coverage for the reported incident.
• Explain any coverage limits, exclusions, or deductibles that apply.information about the incident, including the date, time, location, and type of property damage or loss.
• • Record descriptions of the event and its cause, ensuring all necessary details are captured for processing.

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• Assist in preparing and dispensing prescribed medications.

• Manage inventory, ensuring proper stock levels and storage.

• Label and package medications accurately with the correct dosage and instructions.

• Process prescriptions and verify medication details.

• Provide customer service by answering medication-related questions.

• Maintain accurate patient records and ensure compliance with regulations.

• Monitor the proper storage and handling of pharmaceuticals.