Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Overnight Front Desk
Nautilus Family Fitness
Sherman, USA
01.2026 - Current
Coordinated gym membership enrollment process to enhance member experience
Maintained cleanliness and organization of common area to promote a welcoming environment
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Overnight Associate
Walmart
Bonham, USA
03.2022 - 07.2025
Managed overnight store operations to ensure timely stocking and accurate inventory counts, contributing to overall store reliability.
Processed customer transactions and resolved issues to enhance customer satisfaction and maintain steady store performance.
Coordinated with day shift team to streamline handoff process, minimizing restocking delays.
Night Auditor, Front Desk Representative, Maintenance Technician
Woodspring Suites
Plano, USA
01.2020 - 02.2022
Conducted nightly audits and reconciled financial transactions for 100+ room hotel, ensuring financial accuracy and compliance.
Processed late-night check-ins, issued room keys, and updated guest folios in PMS to ensure seamless guest experience.
Logged nightly building access and verified guest identities at front desk to enhance guest security.
Front Office
Family Dentistry
Anaheim, USA
07.2017 - 12.2018
Streamlined patient check-in process, reducing wait times and enhancing front-desk efficiency.
Verified insurance eligibility and benefits prior to appointments, minimizing claim denials and billing delays.
Entered patient data into Easy Dental, maintaining complete digital records and improving chart access.
Machine Operator
Interplex Nascal
Tustin, USA
10.2015 - 09.2016
Set up and monitored computer-controlled and mechanically based machines to ensure proper operation and quality product output.
Operated and maintained production equipment according to guidelines, minimizing downtime and ensuring consistent throughput.
Prioritized production tasks to meet deadlines and enhance on-time output.
Infantryman
United States Army
Vilseck, Germany
05.2012 - 09.2015
Led a 4-6 member infantry team in combat missions, directing tactics and force deployment with measurable mission success.
Executed orders to coordinate offensive, defensive, and retrograde movements, facilitating timely personnel deployments during critical operations.
Maintained accountability and serviceability of mission-critical equipment, ensuring operational readiness for successful mission execution.
Education
DIPLOMA IN CRIMINAL JUSTICE -
Bryant & Stratton College
Orchard Park, NY
06-2023
DIPLOMA IN BUSINESS OFFICE ADMINISTRATION -
United Education Institute
Anaheim, CA
08-2017
Skills
Customer service
Verbal communication
Schedule management
Organizational skills
Microsoft Office proficiency
Attention to detail
Analytical thinking
Team leadership
Facility management
Empathy
Languages
English, Native
Additional Information - Accomplishments
Received acknowledgment for grade point average certified by Dean of student services.
Received multiple awards by The Secretary Of The Army regarding dedication and professionalism.
Expanded multilateral relations with Afghanistan and the United States strengthening security and partnership.
Impressive work ethic and willingness to obtain new skills noticed by management.
Timeline
Overnight Front Desk
Nautilus Family Fitness
01.2026 - Current
Overnight Associate
Walmart
03.2022 - 07.2025
Night Auditor, Front Desk Representative, Maintenance Technician