Brentley Dean
Bartow,FL
Summary
Results-driven field technician with a strong focus on workplace safety, customer service, and team training. Proven ability to enhance technician performance and ensure compliance with safety regulations.
Overview
2027
2027
years of professional experience
Work History
Field Technician
Charter Spectrum
Auburndale, FL
11.2019 - Current
- Installed and configured cable systems, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance on equipment, enhancing reliability and reducing downtime.
- Diagnosed service issues using advanced testing tools, improving troubleshooting efficiency.
- Trained new technicians on installation processes and safety protocols, fostering team development.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
Shop Manager
Lakeland Glass and Mirror
Lakeland, FL
2016 - 2019
- Supervised daily operations and workflow management in glass and mirror production environment.
- Trained and mentored staff on safety protocols and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Enhanced customer service experience by resolving inquiries and ensuring timely order fulfillment.
- Coordinated scheduling of projects to align with production capacity and customer demands.
Glazier
Lakeland Glass and Mirror
Lakeland, FL
2014 - 2016
- Installed glass panels with precision to ensure structural integrity and aesthetic appeal.
- Operated glass-cutting tools and machinery to produce custom shapes and sizes efficiently.
- Collaborated with team members to complete projects on schedule while maintaining high safety standards.
- Assisted in measuring and fitting glass elements for residential and commercial applications effectively.
- Conducted quality checks on finished products to guarantee adherence to company specifications and client expectations.
Technician
Tires Plus Automotive
Plant City, FL
2012 - 2014
- Performed tire installations and rotations efficiently to ensure customer safety.
- Conducted routine vehicle inspections to identify maintenance needs and recommend services.
- Assisted customers with selecting appropriate tires based on vehicle specifications and driving conditions.
- Maintained cleanliness and organization of work area to enhance workflow efficiency.
Education
High School Diploma -
Kathleen High School
Lakeland, FLSkills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Equipment installation
- Network connectivity
- Customer service
- Employee management
- Safety regulations compliance
- Residential glazing experience
- Commercial glazing experience
- Tire installation
Timeline
Field Technician
Charter Spectrum
11.2019 - Current
Shop Manager
Lakeland Glass and Mirror
2016 - 2019
Glazier
Lakeland Glass and Mirror
2014 - 2016
Technician
Tires Plus Automotive
2012 - 2014
High School Diploma -
Kathleen High School
Mentoring 101
Mentoring Certificate- May 2023
Presented in recognition of outstanding dedication, guidance, and support as a mentor. This certificate honors the time, encouragement, knowledge, and positive influence provided to help another individual grow, learn, and achieve their goals. Your commitment to leading by example and empowering others is sincerely appreciated.
Field Technician III-IV
Technician Advancement- June 2023
This certificate recognizes demonstrated technical knowledge, expanded field expertise, commitment to operational excellence, and dedication to continued professional growth. The achievement reflects the successful completion of advanced training and the readiness to take on the increased responsibilities and technical expectations of the Field Technician IV position.
Field Technician IV-V
Technician Advancement- September 2023
This certificate recognizes demonstrated technical knowledge, expanded field expertise, commitment to operational excellence, and dedication to continued professional growth. The achievement reflects the successful completion of advanced training and the readiness to take on the increased responsibilities and technical expectations of the Field Technician V position.