Breonn Terry
Smyrna,GA
Summary
As a hardworking and passionate job seeker with strong organizational skills eager to secure the entry-level Online Admissions Representative position. Ready to help team achieve company goals. I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Test Scorer
Pearson Scoring
04.2023 - Current
- Enhanced test scoring accuracy by implementing standardized evaluation processes and guidelines.
- Streamlined the test scoring process for increased efficiency through the use of digital tools and software.
- Collaborated with fellow Test Scorers to ensure consistency in grading methods, resulting in a more accurate assessment of student performance.
- Provided valuable feedback on exam content and design, contributing to improvements in future testing materials.
Test Scorer
Data Recognition Corporation
02.2023 - Current
- Enhanced test scoring accuracy by implementing standardized evaluation processes and guidelines.
- Collaborated with fellow Test Scorers to ensure consistency in grading methods, resulting in a more accurate assessment of student performance.
- Streamlined the test scoring process for increased efficiency through the use of digital tools and software.
Customer Service Representative
Oak Street Health
08.2022 - 03.2024
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Sought ways to improve processes and services provided.
- Updated account information to maintain customer records.
- Maintained up-to-date knowledge of product and service changes.
- Educated customers about billing, payment processing and support policies and procedures.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customer's experiences.
Camp Counselor
Detroit Junior Cadet Corps Program
07.2016 - 08.2016
- The Detroit Junior Police Cadets offers community service programs and summer employment opportunities for high students throughout the city of Detroit.
- The program operates the in partnership with The Board of Education, The City of Detroit Workforce Development Department, Workforce Investment Act, and Career Works Inc.
- Provided ongoing feedback on camper progress to parents through weekly updates, strengthening relationships between families and the camp community.
Freelance Event Planner
Treehouse Studios
07.2022 - 12.2022
- Responsible for planning, organizing, managing and coordinating various types of events.
- Usually coordinated meetings with clients and determine details about events.
- Worked with clients tirelessly to ensure they felt fully supported and at ease during the time before their special event.
Ride Host
Cedar Point
05.2016 - 07.2016
- Responsible for safe and efficient operation of one or more of Cedar Point's rides.
- This includes enforcing rules, lifting children into seats, buckling seat belts and safety harnesses, giving information about the ride(s), operating controls, and switches, and answering questions.
- Supported special events at the park by assisting with setup, crowd control, and cleanup as needed.
Education
M.F.A in Performing Arts - Theater Arts
Savannah College of Art & Design
Savannah, GA06.2022
B.A. In Speech Communication - Theater Arts
Bethune-Cookman University
Daytona Beach, FL05.2019
Skills
- Leadership
- Communication Skills
- Customer Relationship Management (CRM)
- Critical Thinking
- Teamwork and Collaboration
- Computer Skills
References
- Dr. Julius John, Bethune-Cookman University, johnj@cookman.edu, (407) 492-8292
- Jason Hood, Bethune-Cookman University, hoodj@cookman.edu, (407) 756-2602
- Jackqualyn Townsend, Georgia State University, Jtownsend@gsu.edu, (404) 413-1912
Hobbies and Interests
- Acting
- Photography
- Editing
Timeline
Test Scorer
Pearson Scoring
04.2023 - Current
Test Scorer
Data Recognition Corporation
02.2023 - Current
Customer Service Representative
Oak Street Health
08.2022 - 03.2024
Freelance Event Planner
Treehouse Studios
07.2022 - 12.2022
Camp Counselor
Detroit Junior Cadet Corps Program
07.2016 - 08.2016
Ride Host
Cedar Point
05.2016 - 07.2016
M.F.A in Performing Arts - Theater Arts
Savannah College of Art & Design
B.A. In Speech Communication - Theater Arts
Bethune-Cookman University
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