Breonna Alonzo
Hemet,ca
Summary
Motivated and determined professional with a strong work ethic, seeking a professional position to effectively utilize skills in communication, problem solving, and time management for efficient office functioning. Confident in ability to make a valuable impact on the company. Focused on creating a compassionate and active space, strives to foster a collaborative environment that promotes productivity and success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Concierge
Sun City Gardens Senior Living
Sun City, CA
07.2020 - Current
- Delivered exceptional hospitality to enhance resident , family and Visitors experiences.
- Directed and managed call routing using advanced transferring systems.
- Addressed family inquiries, feedback, and concerns.
- Organized and maintained document filing system.
- Offered assistance across different teams when necessary.
Customer Service Representative
Walmart Inc.
Hemet, CA
08.2019 - 05.2020
- Resolved customer queries promptly and addressed their needs.
- Ensured accuracy in cash handling by conducting register audits at the beginning and end of shifts.
- Managed timing of staff breaks efficiently.
Front Counter Lead
Panda Express
Hemet, CA
05.2016 - 03.2019
- Addressed customer concerns promptly.
- Maintained accuracy in handling deposits of daily cash funds.
- Entered and recorded data related to cash deposits and credit card transactions.
- Managed daily store operations efficiently.
Education
A.A - Criminal Justice
MT. San Jacinto College
02.2025
High School Diploma -
Oxnard High School
06.2012
Skills
- Active Listening
- Computer Skills
- Customer service
- Interpersonal Skills
- Leadership
- compassion
- Management
- Team Work
- Adaptability
- Creativity
- Organizational skills
- Growth & development
Certification
CPR certification
Timeline
Concierge
Sun City Gardens Senior Living
07.2020 - Current
Customer Service Representative
Walmart Inc.
08.2019 - 05.2020
Front Counter Lead
Panda Express
05.2016 - 03.2019
A.A - Criminal Justice
MT. San Jacinto College
High School Diploma -
Oxnard High School